Property Casualty Client Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Property Casualty Client Account Manager to join our growing team in Kansas City, MO!

The Account Manager oversees the daytoday service needs of an assigned book of business, supporting client requirements and ensuring consistent, highquality service delivery. This role works closely with a Producer or Account Executive who holds overall responsibility for service, placement, and business development. The Account Manager manages substantial system activity, maintains strong communication with clients via email and phone, and upholds corporate standards, processes, and data integrity within the system of record. As a key member of the client team, the Account Manager also provides direction to thirdparty vendors involved in servicing the account, ensuring coordinated and effective support.

How You Will Contribute:

• At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering

• Manages a renewal book of business, including creation of submissions, supporting the placement process, including Proposals and Binding.

• Provide support in drafting exposure gathering information, loss exhibits, submissions and proposals.

• Obtain loss run or policy documentation directly from a carrier website as needed.

• Primary recipient of daily questions or changes from the client or forwarded by the Prod/AE.

• Work with Associate Account manager or 3rd party vendor to issue Certificates, Invoices, policy/endorsement/audit checking

• Submitting and managing changes to the carrier per the client's request

• Update the system of record to properly reflect conversations, communications and policy documentation

• Processing of monthly, quarterly or annually audits and monthly reports as received

• Handling contract reviews that are not complex in nature

• Claims management; instructing the client to report notice of loss directly to the carrier or provide claims reporting and support for ongoing large claims.

• Responsible for setting up the policy in the system of record to properly reflect all pertinent information for billing

• Responsible for request for invoice on an agency bill policy within the corporate guidelines

• Communication with the Client and Producer when there is an Aged A/R issue

Licenses and Certifications:

• Hold Insurance licenses as required by the Company

Skills & Experience to Be Successful:

• 2+ Years of experience in a Property & Casualty brokerage environment

• Knowledge of Property & Casualty business

• Ability to follow process and procedures guidance

#LI-HO1

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".