Workplace Strategist

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Strategists on MillerKnoll's Global Research & Planning team are leaders in helping MillerKnoll customers create great spaces, including corporate offices, higher education spaces, law firms, and beyond. This role delivers insight-based expertise and design ideas to MillerKnoll customers, deepens relationships in the market, and differentiates MillerKnoll as both an insight leader and solution provider.

Strategists are experts in connecting organizational outcomes with place design strategies. This role is a part of Global Research & Planning, a group focused on gaining market insights and providing strategy and design guidance for effective placemaking.

Why Join Us?
Our purpose is to design for the good of humankind. It is the ideal we strive toward every day in everything we do. Being part of MillerKnoll means being part of something greater than your role or even your brand. We are redefining modern for the twenty-first century. Our success allows MillerKnoll to support causes aligned with our values so we can build a more sustainable, equitable, and beautiful future for everyone.

Inside the Job
Your day-to-day work will involve:

• Engages key stakeholders at MillerKnoll accounts in consultative conversations, asking questions to identify the aspirations and anxieties that organizations face in creating new spaces.

• Possesses deep expertise in MillerKnoll's body of research and is able to conversationally share relevant insights with customers and recommend insight-driven strategy and design solutions.

• Connects insights and design strategies with customers' business objectives, advising customers on how to use their space more effectively to positively impact their organization.

• Coordinates with sales leaders and sellers to align sales objectives and account plans with workplace design and strategy deliverables for client engagements.

• Aligns with market influencers in the A&D and commercial real estate communities to support customers in a collaborative approach.

• Speaks at regional industry and business events to share MillerKnoll insights and/or co-present customer case studies.

• Facilitates client/influencer round tables and focus groups in concert with Customer Research to uncover needs and identify trends.

• Collaborates with GRP Design Strategists and Strategic Response team to help move customers from high-level strategic/conceptual design to more specific product recommendations and RFP responses.

• Participates as a collaborative member of the Global Research & Planning team to provide market feedback, support other Strategists, inform Customer Research, and test new insight messaging in the market.

What You Bring
Needed skills and experience for this role include:

• Bachelor's Degree in either place design - Interior Design /Architecture/Facility Design - or social sciences - Psychology/Sociology/Anthropology - preferred

• 6+ years of experience in workplace strategy, interior design, facility management, or research/consulting services related to place design.

• Positive, "can-do" attitude to identify solutions for customers and maintain a healthy team culture within GRP

• Possesses a high degree of curiosity, interested in gaining a deep understanding of market trends and research

• Active listener, seeking to understand customers and provide assistance with an attitude of service

• Team-player, working towards achieving team goals though a participative, supportive relational style

• Well-developed written and verbal communication skills, including business writing, professional presentation and facilitation skills.

• Demonstrated ability to build long-term relationships with customers and business partners, particularly at senior decision-making levels across an organization.

• Familiarity with contract furniture industry is preferred.

• Willingness and ability to travel up to 30% of the time.

Our Values
Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.

We are difference-makers represents our commitment to creating places that matter, supporting our communities, and using business as a force for good.

We are all extraordinary reflects our belief in the worth of every individual and our commitment to helping each person reach their full potential.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at click to view [email protected] .