Signage Production Manager / Team Leader

We're hiring a proven production leader.

FASTSIGNS of Hilliard is looking for a hands-on, accountable Production Manager to lead our back-of-house operations. This role requires someone who can manage a team, streamline workflows, ensure exceptional product quality, and keep jobs moving - all while creating a culture of pride, efficiency, and ownership.

This isn't just about printing signs. It's about leading people, owning throughput, and building a high-performance production floor.

What You'll Do

Leadership & Workflow Management

• Own the daily production schedule and job queue using Corebridge and internal systems.

• Ensure every team member in the back-of-house knows exactly what they should be working on each day.

• Run daily Production Workstart Meetings to align the team, communicate priorities, and prevent bottlenecks.

• Manage the full production lifecycle - from design handoff to output, finishing, QC, and delivery/install coordination.

• Oversee production across multiple stations and team members, ensuring smooth handoffs and clear accountability.

• Manage and schedule installations with both in-house and external installer partners.

• Conduct and coordinate site surveys as required to prepare for accurate quoting and successful installations.

Team Development & Accountability

• Train, coach, and cross-train the team on equipment, materials, processes, and safety protocols.

• Set clear expectations and follow up with consistency to drive accountability and performance.

• Foster a proactive, problem-solving team culture that values craftsmanship and continuous improvement.

Quality Control & Final Product Oversight

• Ensure every job leaving the building meets our high standards for quality, accuracy, and finish.

• Reduce errors, reprints, and waste through strong process control and training.

• Promote clean, safe, and organized work areas.

Materials, Equipment & Maintenance

• Maintain appropriate inventory of materials, substrates, vinyls, inks, etc.

• Order supplies as needed - avoiding overstock while ensuring job readiness.

• Operate and oversee maintenance of:

• Epson SureColor V7000 UV Flatbed

• Epson SureColor S60600 Roll-to-Roll Printer

• Kala Mistral Laminator

• Mimaki CG-160 FXII Plotter

What You Bring

• Proven success managing production workflows and leading a team in a sign shop, print facility, fabrication environment, or similar.

• Strong ability to organize, prioritize, and move multiple jobs through production efficiently and on time.

• Deep technical knowledge of printing, laminating, cutting, vinyl application, and sign-making processes.

• Clear, calm communicator who can coach peers and drive team-wide accountability.

• Able to manage people and product - not just machines.

• Proficient with production software (e.g., RIP platforms, Corebridge, Flexi, Onyx).

• Physically capable of lifting 50+ lbs, standing for long periods, and working with tools and substrates hands-on.

Bonus Points For

• Experience with vehicle wraps, ADA signage, LED-lit or dimensional signs.

• Install or fabrication background (including CNC/router or electrical signage).

• Experience training teams or implementing new production systems or layouts.

What You'll Get

• Consistent Monday-Friday daytime hours

• Paid holidays and time off

• Leadership autonomy - and full ownership of production

• Opportunity to shape and grow a strong team

• Access to advanced sign-making tools and technology

• A role that makes a visible difference in the success of local businesses

Who You Are

• A production expert who thrives on momentum and ownership

• A calm, consistent leader who drives clarity and focus

• A "get-it-done" operator who doesn't wait to be told what to do

• A coach and teacher, not just a doer

• A believer in quality, process, and pride in the final product