Asst General Manager

CompanyProfile:

AtCAVA, we make itdeliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage thats been perfecting how to eat and live for fourthousand years. We prioritize authenticity, curiosity andthe pursuit of excellencein everything we do. We are working towards something big , together.

We foster a culture built on fivecore values:

• Generosity First, Always: We lead withkindness. Our best work happens when we act in service of others .
• ConstantCuriosity: We are eagerto learn, grow, and explore beyond the obvious .
• Act withAgility: We welcomechange; its the only constant. We embrace, adjust, adapt .
• Passion forPositivity: We greet eachday with warmth and possibility .
• CollectiveAmbition: We have highaspirations that are achieved when we work together with a shared purpose .

Assistant General Manager:

In the role of Assistant General Manager (AGM), you will beresponsible for bringing our mission, values, and competencies to life for ourguests and Team Members in our restaurants. You will partner with the GeneralManager and Area Leader in the establishment of store action plans, financialmetric results, and the development of hourly Team Members in the restaurant.You will be responsible for supporting the General Manager in the overallrestaurant operations at an exceptional level including but not limited toschedules, forecasting, labor management and inventory. As an AGM, you will beexpected to learn and master competency-based leadership and operationalskills.

What Youll Do :

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVAs standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

The Qualifications:

• 1- 2 years of experience in a supervisory or management rolewithin the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhancerestaurant performance.
• Ability to manage financial aspects, including budgeting andcost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Ability to adapt to a fast-paced environment and solve problemseffectively.
• Flexibility to work various shifts, including nights andweekends, as needed.
• Consistently exhibits a generous and friendly demeanor whenengaging with guests.
• Completes tasks and projects within established timelines.
• Promotes and upholds a culture of inclusivity and respect withinthe team.
• Actively seeks and incorporates feedback from team members toimprove performance and operations.
• Applies effective decision-making skills to guide the teamtowards achieving success.
• Remains open to and actively explores new ideas to drivebusiness success.
• Demonstrates emotional stability and resilience in high-stresssituations.

PhysicalRequirements:

• The ability to regularly work overtime
• Must be able to bend and reach overhead often
• Must possess dexterity to handle tongs, pots/pans, and other equipment
• Must be comfortable working in temperatures ranging from hot to cold
• Must be comfortable working near open flames
• May be required to work in tight spaces
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision are required
• Must be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner
• May be required to occasionally work in outdoor weather conditions
• May stand for long periods of time and lift up to 50 pounds

• Weve got you covered. Hereare just some of the benefits available to CAVA team members:
• Early Wage Access*
• Health, Dental, Vision, Telemedicine, Pet Insurance plusmore!*
• 401k enrollment with CAVA contribution*
• Paid sick leave, parental leave, and community service leave*
• FREE CAVA Meal for every shift worked
• The opportunity to be on the ground floor of a rapidly growingbrand

* indicates eligiblequalifying positions

Thisjob description is not intended to be a comprehensive list of all the dutiesand responsibilities of the position, and such duties and responsibilities maychange without notice.

As an equal opportunity employer, CAVA considersapplicants for all positions without regard to race, color, sex, religion,national origin, disability, age, marital status, sexual orientation, familialstatus, genetic information or any other characteristic or protected classes asdefined by federal, state, or local law.

CAVA joining a culture, not a concept