Administrative Assistant

Administrative Assistant

Full Time | Day Shift | 8am-5pm | Monday-Friday

Pay Rate starting at $24/hour; based on experience

Lutheran Social Services of Central Ohio is currently seeking an Administrative Assistant for Faith Mission in Columbus, Ohio. Faith Mission is one of the largest homeless shelters in Columbus, Ohio, providing meals and shelter to men, women and Veterans with dignity and compassion.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

What will I do as the Administrative Assistant with Lutheran Social Services?

Administrative & Operational Support

• Coordinate scheduling, meeting logistics, agendas, minutes, and materials for leadership and program teams.
• Maintain administrative systems, including digital/physical filing, office supplies, and shared resource management.
• Manage incoming/outgoing mail workflows and ensure timely notification of resident and staff mail and packages.
• Draft internal and external communications, memos, notices, and reports.
• Support facility coordination by communicating needs, logging maintenance requests, and assisting with vendor interactions.
• Manage petty cash and transportation assistance (bus passes) per policy.

Reception & Client?Facing Responsibilities

• Provide trauma?informed, customer?focused service to all visitors, residents, donors, volunteers, and partners.
• Coordinate and participate in a rotating shared?coverage model for reception duties: greeting guests, managing the switchboard, and maintaining a welcoming environment.

Program & Data Support

• Support client appeal scheduling and workflow.
• Assist the FM Leadership Team with preparing operational documents, tracking information for grant expense monitoring, and including processing vendor bills in NetSuite.
• Contribute to operational projects and quality improvement activities.

Cross?Functional Collaboration

• Support communication across departments including Shelter Services, Supportive Services, Veteran Services, Health Center, Finance, HR, and CQI.
• Assist with events, donor visits, and volunteer coordination as needed.
• Participate in team meetings, trainings, and administrative briefings.

Requirements for the Administrative Assistant with Lutheran Social Services:

• High School Diploma or GED; Associate's degree or coursework in business administration, nonprofit management, or related field preferred.
• 2-3 years of administrative experience in nonprofit, social services, or similar environment preferred.
• Customer service or reception experience strongly preferred.
• Valid Ohio driver's license preferred.

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

Benefits for Full-time positions* with Lutheran Social Services include:

• Health insurance with 4-plan options!
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community
• some part-time positions may be eligible for some benefits as well

ABOUT Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.