Health Care Assistant - Surgical Services

Hiring Incentive: $1,000

$250 on first pay and then $750 on first pay following successful completion of 6 months.

Must still be employed, full/part-time, and in good standing at the time of each payout.

(Please note that amounts will be prorated for part-time hires)

COVID-19 vaccination is now optional for all Associates, contractors, volunteers, and vendors at PPGOH. While not required, staying up to date on COVID-19 vaccinations is strongly encouraged as the best way to protect yourself, our team, and the community we serve. For your convenience, COVID-19 vaccinations are available at our clinics. PPGOH remains committed to fostering a safe and healthy environment and will continue to review health and safety policies as needed. For information on additional local COVID-19 vaccine providers, visit COVID-19 Vaccine Provider Locations | COVID-19 (ohio.gov)

Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as full time (37.5 per week) Health Care Assistant to serve our patients at our East Columbus Surgical Center.

SUMMARY

Performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides abortion information to clients, assists with abortion procedures and performs clerical functions, while ensuring quality client care and excellent customer service. The Abortion Care Assistant provides direct services in abortion care and is responsible for customer service skills in person. Must be pleasant, courteous and helpful. Requires an understanding of and commitment to quality healthcare and excellence in customer service; practice these values in relation with internal and external customers. Supports the revenue cycle through accurately and effectively managing cash collections, verifications, sliding fee scale, daily closing procedures, and charge closing procedures, and other related processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provides abortion clients with accurate information regarding PPGOH services, including questions pertaining to abortion and contraception options as well as funding sources.Prepares and maintains patient medical records.Maintains accurate records for patient registration, medical records, lab testing, etc.Verifies and correctly documents client payment method for abortion services as well as accurately determines eligibility for funding or private pay.Registers and schedules patients for servicesDetermines client fees for abortion services.Collects, Posts, and Reconciles payments per all PPGOH billing and financial policies.Provides client with correct forms and ensures forms are completed in abortion services.Transfers/documents required information in the medical record checking the accuracy of all data per PPGOH protocol.Assists in surgical procedures.Provides appropriate and accurate patient education and information in abortion services.Provides pregnancy testing, information, and referrals.Performs POCT CLIA non-waived moderately complex tests and CLIA waived tests.Collects and prepares lab specimens, including venipuncture and urine collection.Prepares abortion rooms and maintains cleanliness and inventory of the lab area and exam rooms.Handles medical waste utilizing universal precautions.Communicates with co-workers to keep client visits moving in a timely manner.Maintains confidentiality and exercises sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive issues with clients.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience demonstrating good communication skills.Trustworthy nonjudgmental manner.Ability to work with individuals of a diverse socioeconomic background.Commitment to the ethos, values, and service standards of Planned Parenthood.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required.1-2 years advanced education or technical training preferred.OBGYN and recovery room experience in a healthcare setting desirable; family planning experience preferred.