Medical Front Desk Receptionist

The HCS Group is hiring!
The HCS Group is a leading provider of mobile diagnostic imaging services, and we are seeking a Full-Time Medical Front Desk Receptionist to join our freestanding outpatient imaging facility in Fenton, Michigan.

If you are organized, compassionate, and thrive in a fast-paced healthcare environment, this is an excellent opportunity to become the welcoming face of our imaging center and make a meaningful impact on patient care.

Schedule

• Full-Time, On-Site
• Monday – Friday, weekends as needed
• Availability required between 7:00 AM and 6:00 PM

About the Role

The Medical Front Desk Receptionist plays a vital role in the daily operations of our imaging center. This position is responsible for patient scheduling, insurance verification, and serving as the primary point of contact for patients, referring physician offices, and staff.

Our receptionists are the first impression of the imaging center and are expected to provide compassionate, professional, and empathetic service to every patient.

Key Responsibilities

• Greet and assist patients in person and over the phone
• Schedule appointments and coordinate daily workflows
• Communicate professionally with referring physician offices
• Verify insurance coverage and patient out-of-pocket expenses
• Answer phone calls courteously and efficiently
• Maintain accurate patient documentation
• Ensure compliance with HIPAA and confidentiality standards
• Support staff, providers, and visitors as needed
• Manage office inventory, supplies, and equipment scheduling
• Adhere to company policies and procedures

Qualifications & Experience

• Minimum 1 year of experience as a Medical Receptionist in a radiology clinic or physician office preferred
• Working knowledge of medical terminology and insurance verification
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to work calmly and efficiently in a fast-paced environment
• High attention to detail and discretion with sensitive information
• Reliable, punctual, and patient-focused

Why Join The HCS Group?

• Supportive, team-oriented healthcare environment
• Opportunity to work in a respected and growing diagnostic imaging organization
• Competitive benefits package

Benefits

• 401(k) with company matching
• Health, Dental, and Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Life, Disability, and AD&D Insurance
• Paid Time Off (PTO)
• Employee Assistance Program
• Employee Discounts
• Wellness Program

Additional Information

The HCS Group is a drug-free workplace. Employment offers are contingent upon completion of pre-employment verifications, drug testing, TB testing, and criminal background checks.

The HCS Group is an Equal Opportunity Employer committed to fostering a diverse and inclusive workforce.

Medical Specialty: Radiology
Job Type: Full-Time
Work Location: In Person
Experience Required: Medical Terminology – 1 year