Program Coordinator for Graduate and Professional International and Sponsored Student Recruitment

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Reporting to the Assistant Director of Graduate and Professional Admissions, and as a member of the Graduate and Professional Admissions (GP) Outreach team, the Program Coordinator is responsible for the following job responsibilities:

Serves as an advanced resource to GP and Buckeye Link staff to resolve escalated admissions cases involving complex application and enrollment issues. Maintains current knowledge of international and professional admissions policies and procedures, including state and federal regulations, SEVIS requirements, and distinctions among international visa types. Meets with students via virtual and in-person appointments and responds to student inquiries via email and phone. Uses a Peoplesoft student information system to look up applicant information and provide status updates to applicants, admits and matriculants; ensures effective intake of new students. Conducts recruitment outreach via phone or email using Salesforce CRM. Stays current with Ohio State Graduate and Professional program offerings and application procedures. Interfaces with programs and processing units.

Utilizes professional knowledge and international student experience to manage Graduate and Professional Admissions outreach and recruitment activities in support of international recruitment initiatives; plans the scheduling of recruitment events on-campus and off-campus, including presenting webinars and serving as liaison and primary point of contact between EducationUSA, Fulbright,and other sponsoring agencies, international alumni groups, Strategic Enrollment Management Marketing and Strategic Communications, the Office of International Affairs (OIA) and program offices; creates targeted recruitment and yield marketing campaigns and implements on-campus and off-campus recruitment programming designed to cultivate relationships in alignment with the Strategic Enrollment plan. Ensures timely and accurate administration, management, and communication of events, programs and initiatives and tracks and reports success of these recruitment efforts. Serves as a subject matter resource for information focusing on best practices for recruitment and enrollment that promotes international student enrollment.

Conducts large and small-group presentations and webinars regarding the admission process. Travels to represent GP at recruiting events and programs, both locally and nationally. Occasional weekend and evening work required. Occasional overnight travel (for professional development conferences and/or recruitment activities) required.

Participates in special projects to support the needs of the Outreach Team, particularly as they relate to recruitment. Serves on university and professional committees, including selection and interview committees.

Subject to the operational needs of the team, trains and manages up to 3 student workers, employing a comprehensive performance management process including setting expectations through planning, coaching and performance review. Performs other duties as assigned.

Hybrid work schedule with a minimum of three days per week of in-person work may be approved after successful completion of training, subject to the operational needs of the Outreach team.

Education/Experience
Required: Bachelor's degree or equivalent experience; 2 years of relevant experience; Excellent communication and presentation skills; Experience with office technology, such as Microsoft Office applications; Strong project management skills; Strong customer-service background and ability to track and resolve problems.

Desired: 2-4 years of relevant experience, particularly in the field of Admissions/ Recruitment, or a closely related field; Demonstrated experience working with international students at the graduate level.

Target hiring rate: $20.24

A cover letter and resume detailing your relevant experience is strongly encouraged.

Career Roadmap

Function: Academic Administration

Sub-Function: Graduate and Professional Admissions

Career Band: Individual Contributor - Specialized

Job Level: S2 Experienced

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216 , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.