Veterinary Assistant & Customer Service Representative
- Chessie Lane Animal Hospital
- Ottawa, Illinois
- 15 hours ago
- Full Time
Job Summary
Job Description
Veterinary Assistant / CSR Position Available!
Are you passionate about delivering exceptional patient care and educating clients? We are seeking a friendly, energetic, and organized veterinary assistant with customer service representative (CSR) to join our team and enhance our commitment to expert care and supportive client relationships.
Role Overview:
*The position is a dual-role opportunity, with responsibilities spanning both functions.
As an integral part of our team, you will:
- Provide thorough client communication and education.
- Implement treatment plans as recommended by our veterinarians.
- Collaborate with team members to ensure consistent, high-quality patient care.
- Perform various tasks to maintain smooth clinic operations.
If you thrive in a dynamic, fast-paced environment filled with lovable pets and fantastic pet owners, this is the opportunity for you!
Qualifications for role(s):
- +1 year veterinary field experience preferred
- Previous customer service experience preferred
- Strong verbal and written communication skills
- Ability to professionally handle customer inquiries, concerns, and complaints
- Strong problem-solving and organizational skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Attention to detail and accuracy
- Ability to work independently as well as collaboratively within a team
- Professional demeanor and positive attitude
- Genuine passion for patient care and client education
- Strong communication skills
- Ability to work Saturdays
What We Offer:
- Opportunity to work with a dedicated and passionate team.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A fun and supportive work environment with colleagues who care!
If you're ready to join a team committed to making a difference in the lives of pets and their families, we want to hear from you!
Apply Today!
Job Summary
Benefit Insights
Job ID: 506617954
Originally Posted on: 1/15/2026