Veterinary Assistant & Customer Service Representative

  • Chessie Lane Animal Hospital
  • Ottawa, Illinois
  • 15 hours ago
  • Full Time

Job Summary


Employment Type
Full Time

Job Description


Veterinary Assistant / CSR Position Available!

Are you passionate about delivering exceptional patient care and educating clients? We are seeking a friendly, energetic, and organized veterinary assistant with customer service representative (CSR) to join our team and enhance our commitment to expert care and supportive client relationships.

Role Overview:

*The position is a dual-role opportunity, with responsibilities spanning both functions.

As an integral part of our team, you will:

  • Provide thorough client communication and education.
  • Implement treatment plans as recommended by our veterinarians.
  • Collaborate with team members to ensure consistent, high-quality patient care.
  • Perform various tasks to maintain smooth clinic operations.

If you thrive in a dynamic, fast-paced environment filled with lovable pets and fantastic pet owners, this is the opportunity for you!

Qualifications for role(s):

  • +1 year veterinary field experience preferred
  • Previous customer service experience preferred
  • Strong verbal and written communication skills
  • Ability to professionally handle customer inquiries, concerns, and complaints
  • Strong problem-solving and organizational skills
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Attention to detail and accuracy
  • Ability to work independently as well as collaboratively within a team
  • Professional demeanor and positive attitude
  • Genuine passion for patient care and client education
  • Strong communication skills
  • Ability to work Saturdays

What We Offer:

  • Opportunity to work with a dedicated and passionate team.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and supportive work environment with colleagues who care!

If you're ready to join a team committed to making a difference in the lives of pets and their families, we want to hear from you!

Apply Today!

Job Summary


Employment Type
Full Time

Benefit Insights


Health Insurance
Vacation Leave
Flexible Schedules
Sick Leave
401(k)
Holiday Pay
Health & Wellness Programs
Paid Parental Leave
Life Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability

Job ID: 506617954

Originally Posted on: 1/15/2026