Veterinary Technician

Veterinary Technician - Full-TIme $52,000 - $75,800 annual salary with Benefits 

Job Overview:

As veterinary technican in Special Surgeries and Dentals, you will be responsible for overseeing the daily operations of the dental and special surgery services, ensuring high standards of care and adherence to medical protocols. You will work closely with the Chief Operations Officer, Clinic leadership, and other department heads to lead a skilled team in providing exceptional patient care for dental and complex surgeries.

Administrative Responsibilities:

• Develop and implement standard operating procedures (SOPs) for special surgical and dental procedures in collaboration with clinic leadership.
• Ensure compliance with all relevant medical regulations, including DEA and OSHA standards.
• Maintain and manage equipment for the department, including scheduling maintenance, overseeing repairs, and budget allocations.
• Prepare and maintain accurate staff, patient, and medical records; conduct performance evaluations.
• Ensure the department meets patient care expectations and performs according to the highest standards.

Technician Responsibilities:

• Provide direct hands-on care during special surgeries and dental procedures, ensuring patients are monitored closely before, during, and after surgeries.
• Administer anesthetics, monitor vital signs, and manage pain control.
• Assist with advanced surgical and dental techniques, including extractions, root canals, and specialized soft tissue surgeries.
• Cultivate positive relationships with clients, providing clear communication regarding procedures and aftercare instructions.
• Assist in post-operative care, ensuring recovery and monitoring for any complications.

Specific Qualifications:

• Certified Veterinary Technician license or equivalent experience required.
• Minimum of four years' experience in veterinary technology.
• Management or supervisory experience in a clinic or hospital setting is preferred.
• Experience in a mentorship or teaching role is desired but not required 
• Strong work ethic with the ability to thrive in a fast-paced environment.
• Proficiency in surgical techniques and patient care protocols.
• Experience in shelter medicine is desired but not required
• Live in the greater Madison area or willing to relocate

Ideal Veterinary Team Members will bring some of these additional skills to the job

• Understanding of and willingness to perform incremental care to provide affordable treatment for patients whose owners cannot otherwise afford care
• Ability to accommodate varied work assignments and schedules
• Ability to provide leadership and direction to employees and volunteers
• Ability to problem solve and work with minimal supervision
• Experience with high-volume spay/neuter and pediatric surgeries or a willingness to learn these techniques is desirable 
• Ability to keep a neat and organized working environment
• Ability to communicate skillfully and effectively with staff, volunteers, and clients in a professional, pleasant, respectful, courteous, and tactful manner at all times
• Maturity, good judgment, and professional personal appearance

General Qualifications and Expectations for All Staff

• Commitment to the mission and goals of the Wisconsin Community Veterinary Center
• Affection for animals and concern for their wellbeing
• Flexible with the ability to manage changing priorities and varied tasks and schedules
• Strong interpersonal skills: The ideal person would be outgoing, personable, professional, and able to get along well and communicate successfully with a variety of people
• Strong written and verbal skills
• Results-oriented: Able to set goals, plan, and carry out projects without direct supervision in an organized, efficient, and effective manner
• Collaboration: Working effectively as part of the team to accomplish the organization’s goals
• Strong organizational skills
• Learning-agility: Willingness and ability to learn new things quickly and an interest and commitment to keeping up with emerging best practices
• Innovative/solution-oriented: Strong problem-solving skills, able to find ways to make things work
• Drive: Taking initiative and working with minimal supervision and direction. Performing all duties in a manner that encourages the attainment of the campaign’s goals.
• Attention to detail: Exceptional ability to follow through and meet deadlines.
• Technology savvy: Comfortable and proficient with computer technology (proficiency with Microsoft Office, Google Suite, VetPort, and possibly other programs/applications that apply to specific roles). Able to learn new programs quickly.
• Sound judgment: Maturity, good judgment, and strong decision-making and implementation skills.

Responsibilities of All Staff

• Promoting a humane and caring attitude toward all animals and treating all animals with respect and compassion at all times.
• Working courteously and cooperatively with colleagues, other organizations, and volunteers.
• Treating clients, co-workers, and others with respect and courtesy.
• Ensuring superior customer service by promptly addressing concerns, demonstrating respect and empathy, and resolving problems timely.
• Willingness to assist with tasks outside of the primary realm of responsibility in a manner that demonstrates interest, care, and concern for the staff and public and animals we serve.
• Being alert to and providing information on success stories to appropriate team members.
• Participating in periodic team meetings to discuss goals and plans.
• Helping to ensure that all established procedures and policies are followed within the intended spirit of each.

Benefits:

• Group Health Insurance - Employer pays 75% premium for individual health plan - Eligible after 60 days
• Paid time off - after a 90-day probationary period
  • PTO - 10 days (80 hours) of PTO per calendar year after a 90-day probationary period 
  • 6 Paid Holidays - 8 Hours at full-time - after a 90-day probationary period 
  • Personal Time - 5 days - after a 90-day probationary period 
• Retirement Savings Plan - Eligible for pre-taxed 401k plan after one year of employment
• Discounted Veterinary Care For Personal Pets - 40% off
• Discounted Adoption Fees - 20% off
• Professional Development - Guided learning and continuing education 
  • $250 a year for Continuing Education Opportunities 
  • Certification in RECOVER CPR, basic life support, and advanced life support (16 hours of CE Credits)
  • Fear Free Certification (7 hours of CE Credits)
• Uniform Allowance - $200 for Full-time people first year and $100 each year after
• Dental Insurance - Employee pays 50% - Eligible after 90 days
• Wisconsin State License - 100% reimbursement