Assistant Store Manager

We are excited to announce an Assistant Store Manager opportunity supporting our Ramsey, NJ store. This role partners closely with the Store Managers and works directly with the Director of Operations to support operational excellence and business growth. Candidates with proven grocery retail management experience are encouraged to apply.

The Assistant Store Manager supports the Store Manager in executing company initiatives, achieving operational goals, and ensuring the consistent, day-to-day operation of the store. This role plays a key part in driving sales, managing staff performance, maintaining store standards, and delivering exceptional customer service.

• Support store leadership in the execution of operational goals, company initiatives, and daily business operations

• Assign staff duties based on skill sets and operational needs to ensure optimal service and productivity

• Create and manage employee schedules; monitor attendance and address performance or disciplinary issues as needed

• Drive sales growth through market research, product assortment analysis, and promotional initiatives

• Monitor competitor pricing, product offerings, and service standards to maintain a competitive market position

• Support sales promotions, product launches, and merchandising efforts to maximize customer engagement

• Address customer concerns, complaints, and returns professionally while implementing feedback to improve service

• Supervise customer assistance on the sales floor, including product inquiries and order fulfillment

• Prepare and review monthly employee performance evaluations, identifying coaching and development opportunities

• Ensure store cleanliness, sanitation, and food safety standards are consistently met

• Enforce safety policies and procedures to maintain a secure environment for employees and customers

• Perform additional duties as assigned by management

• Strong written and verbal communication skills

• Excellent interpersonal and customer service abilities

• Proven conflict resolution and problem-solving skills

• Ability to multitask and prioritize in a fast-paced retail environment

• Demonstrated leadership and people management skills

• Strong organizational and time-management abilities

• High School Diploma or equivalent required

• Previous experience as an Assistant Store Manager in a large supermarket, grocery store, or gourmet market

• Strong understanding of grocery store operations, including ordering, inventory, staffing, training, vendor relations, and customer service

• Proficiency in Microsoft Office and related business software

• Continuous movement throughout the store on hard surfaces

• Frequent bending, reaching, lifting, climbing, and stooping

• Ability to lift up to 30 pounds; heavier items may require assistance

• Indoor retail environment with exposure to temperature variations (freezers, ovens, coolers)

• Occasional exposure to cleaning agents and loud equipment