Director, Product and Portfolio Management - Emerging Tech

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Role Purpose

The Head of Product & Account Management for AI is responsible for shaping, prioritizing, and governing the enterprise AI portfolio by ensuring initiatives start with the right problems, are designed around real user needs, and deliver measurable business value.

This role applies design thinking and product management discipline to translate business challenges into well-defined AI product opportunities. Acting as the single front door for AI demand , the role partners closely with business leaders, the AI Factory, Architecture, Data, Security, and Finance to ensure AI investments are intentional, scalable, and outcome driven.

This role owns the problem definition, value articulation, and product direction - not delivery execution.

Key Responsibilities

1. AI Product Intake & Demand Management

• Own the enterprise intake process for AI initiatives
• Partner with business leaders to reframe solution requests into clear problem statements
• Ensure each request includes defined users, business objectives, success metrics, and constraints
• Filter, shape, and sequence demand to focus resources on the highest-value opportunities

2. Design Thinking & Problem Discovery

• Apply design thinking and human-centered design methods (empathy interviews, journey mapping, problem reframing, ideation workshops) to uncover high-impact AI opportunities
• Facilitate structured discovery sessions to validate desirability, feasibility, and viability before initiatives move forward
• Ensure user needs, behaviors, and adoption barriers are explicitly addressed in AI solution design
• Translate insights into clear hypotheses that guide experimentation and pilots

3. Business Case & Value Assessment

• Build and validate value hypotheses for AI initiatives, including productivity gains, cost reduction, revenue enablement, and risk mitigation
• Define measurable KPIs tied to both user adoption and business outcomes
• Support investment decisions through value-versus-feasibility analysis and prioritization frameworks
• Partner with Finance and business teams to track value realization over time

4. AI Product Strategy & Portfolio Road mapping

• Translate approved opportunities into a cohesive AI product roadmap
• Ensure alignment with enterprise AI strategy, responsible AI principles, and a multi-cloud data environment
• Balance near-term pilots with longer-term platform and capability investments
• Maintain transparency into pipeline, priorities, dependencies, and trade-offs

5. Account Management & Stakeholder Partnership

• Serve as the primary relationship owner for business stakeholders consuming AI capabilities
• Manage expectations across discovery, pilot, and activation phases
• Drive alignment on outcomes, adoption readiness, and change management needs
• Act as a trusted advisor, challenging assumptions while maintaining strong partnerships
• Develop and manage strategic relationships with external venture partners to identify emerging technologies, potential investment opportunities, and innovative solutions that can accelerate AI product impact

6. Design Readiness & Activation Alignment

Partner with ActivateAI Factory to ensure AI solutions are designed to scale, not just to demonstrate technical feasibility

• Validate data readiness, architecture alignment, and security, privacy, and compliance considerations early in the design process
• Ensure pilots are designed to test technical feasibility, user desirability, operational fit, and adoption readiness
• Define training, enablement, and AI literacy needs as part of solution design, including:
  • Target user personas and skill levels
  • Required changes to ways of working
  • Guidance on responsible and effective AI usage
• Coordinate with change, learning, and communications partners (where applicable) to ensure appropriate enablement is in place prior to activation
• Support transition from pilot to activation with clear success criteria, including adoption, proficiency, and value realization metrics

7. Portfolio Governance & Executive Reporting

• Provide leadership with clear visibility into the AI portfolio, including value, progress, risks, and decisions required
• Support stop/go/scale decisions with data-driven insights
• Ensure AI initiatives adhere to enterprise governance and responsible AI standards

8. External Innovation & VC Partnerships

• Partner with venture capital firms, startups, and external innovation ecosystems to source emerging AI technologies and scalable solutions
• Evaluate potential collaborations or investments to inform enterprise AI strategy and product roadmaps
• Leverage external insights to accelerate adoption, drive innovation, and increase measurable business impact
• Coordinate with internal product, architecture, and finance teams to ensure opportunities are aligned with enterprise AI priorities and governance

Key Interfaces

• Digital & AI Strategy
• AI Factory
• Enterprise Architecture
• Data & Analytics
• Security, Legal, Privacy
• Finance
• Business Unit Leadership
• Venture Capital / External Innovation Partners

Success Measures

• High-quality, value-driven AI intake pipeline
• Increased pilot-to-scale conversion
• Measurable business impact from AI investments
• Strong user adoption and stakeholder trust
• Reduced low-value or poorly defined AI initiatives

What you need to know about this position:

• 10+ years in product management, digital strategy, innovation, or transformation roles
• Experience operating at enterprise scale across multiple business units
• Proven ability to build and defend business cases for digital, data, or AI initiatives
• Experience working with AI, advanced analytics, or emerging technologies

Skills & Capabilities

• Strong product and systems thinking
• Deep experience applying design thinking or human-centered design
• Executive-level stakeholder communication and facilitation
• Financial and value-oriented mindset
• Ability to influence without direct authority
• Comfort operating in ambiguity and early-stage problem spaces

Personal Attributes

• Curious, empathetic, and outcome-driven
• Pragmatic and decisive
• Strong facilitator who brings diverse perspectives together
• Bias for learning, iteration, and value delivery

Salary and Benefits: The base salary range for this position is $142,700 to $235,455; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results and eligibility to participate in our long-term incentive program.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available Business Unit Summary

The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ... for assistance.

For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal

Job Type RegularDigital Strategy & InnovationTechnology & Digital