Salesforce Administrator

Interview: Teams

Remote, although will need to attend occasional meetings on site

Columbus, Ohio candidates preferred

Travel Required: Yes –Meetings as needed

Years of Relevant Experience: 7 years

Preferred Education: Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field.

Laptop Shipped/ Need to pick up

Job Description:

• Create and manage changes to the system without interruption to the user
• Modify/configure the system to increase benefits and usability
• Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations
• CRUD management & maintenance of user & system licenses
• Communicate with users regarding new features, enhancements, and changes to the system
• Monitor usage and mentor users/groups needing assistance
• Continually seek ways to further enhance the end-user experience
• Document company processes and workflows
• Develop process documentation and field maps
• Create new processes and associated reporting
• Import data as appropriate
• Monitor and manage exception logs for back-end system integration with SFDC
• Monitor, maintain & improve data quality
• Create & maintain dashboards
• Create & maintain reports including folder maintenance

Mandatory skills

• Salesforce.com Administrator certification is required
• Bachelor’s degree in information technology or related field
• Excellent analysis and problem-solving skills
• Detail oriented and self-starter with strong written and interpersonal skills
• Ability to work independently, as well as part of a team
• Great communication skills with enthusiastic personality

Certifications or Desired skills if any

• Salesforce
• Salesforce Service Cloud
• Salesforce Shield
• Drawloop
• Copado
• ezProtect
• OwnBackup – backups and seeding
• Metazoa Snapshot