SR Infrastructure Engineer

The Sr. Infrastructure Engineer manages and optimizes cloud and on-premises infrastructure, focusing on cost efficiency, service performance, and governance. This role is critical in bridging gaps between internal needs and outsourced service agreements. The ideal candidate brings deep expertise in NetApp storage, Veritas backup, and strong operational knowledge of Active Directory, VMware, and Citrix. The role requires maintaining detailed infrastructure documentation and understanding physical and logical layouts of data centers. Collaboration with internal teams and stakeholders is essential to deliver scalable, secure, and cost-effective solutions.

Essential Functions
Cloud & On-Premises Infrastructure Management: Oversee and optimize NetApp storage, Veritas backup, Active Directory, VMware, and Citrix environments.
Service Optimization and Cost Efficiency: Analyze and improve service delivery, focusing on cost reduction and performance enhancement.
Security & Compliance: Implement and maintain security standards and compliance across cloud and on-premises systems.
Technical Support and Design: Provide advanced troubleshooting and support for storage, backup, virtualization, and directory services.
Documentation & Physical Layout Management: Maintain accurate documentation of infrastructure, including physical and logical diagrams; understand data center layouts.
Collaboration and Stakeholder Management: Work closely with internal teams, vendors, and partners to ensure alignment with business goals.
Performance Monitoring and Reporting: Monitor system performance and generate regular reports.

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Prior experience in leadership & stakeholder engagement
Experience with data center/CoLo design, documentation, and physical layout
Understanding of network best practices
Prior experience working with offshore service providers
5+ years in operational performance management
5+ years in migration and consolidation programs
Deep hands-on experience with VMWare, NetApp storage and Veritas backup
Ideally this person has experience upgrading VMWare to latest version
Prior experience vetting recommendations for storage and VMWare upgrades
Strong operational knowledge of Active Directory and Citrix