Lead, Logistics Device Management

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

How you will contribute

• Champion a "Safety First, Quality Always" culture. Ensure the quality of project deliverables, validate that systems meet business requirements and comply with relevant standards, and proactively identify and escalate potential issues to uphold operational excellence.
• Develop and manage comprehensive project plans, including clearly defined scope, resources, and deliverables for WMS peripheral implementations and upgrades.
• Technical Oversight & Integration: Provide technical leadership in the design, configuration, testing, and integration of logistics devices that interface with core SAP modules (e.g., ECC, EWM, S/4HANA).
• Conduct thorough risk assessments in close collaboration with operations leadership and end-users, identifying potential project risks and issues, and developing practical, effective mitigation strategies aligned with real-world operational needs.
• Perform gap analyses between existing and new processes. Develop and execute robust change management strategies to ensure successful user adoption, minimize resistance, and facilitate smooth transitions.
• Manage project budgets for device-related leases with appropriate allocation.
• Hypercare & Post-Implementation Review: Provide critical on-site hypercare support during production transitions and conduct post-implementation reviews to identify opportunities for continuous improvement and optimization.
• Expect approximately 75% travel, including weekend support during critical cutover activities and off-hours availability for hypercare. This role requires significant flexibility to provide seamless support across various US time zones, ensuring successful business go-lives.
• Analyze logistics device needs, identify areas for improvement, and implement solutions to enhance operational efficiency and reduce costs related to device management.
• Act as a primary liaison between device suppliers, internal IT teams, and operational stakeholders to ensure smooth operations, effective communication, and timely resolution of issues.
• Compile insightful reports, monitor key performance indicators (KPIs) for device performance and availability, and ensure adherence to company policies, industry regulations, and ethical standards.
• Train and provide ongoing guidance to logistics staff on proper device usage, troubleshooting, and best practices for device management.

What you will bring

• Strong ability to lead, motivate, and hold operational teams accountable for device performance and adherence to established processes.

• Deep expertise in WMS peripherals (e.g., voice pick, ring scanner, tablet, stationary & mobile printers, etc.)
• Strong knowledge of SAP modules (ECC, EWM, S/4HANA) as they relate to WMS hardware integration.
• Exceptional ability to assess complex data, diagnose issues quickly, and implement sound, data-driven solutions in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to effectively interact with all levels of staff, suppliers, and clients.
• Meticulous focus on accuracy in record-keeping, asset management, and operational execution.

Education / Certifications:

• Bachelor's degree in supply chain management, logistics, information technology, or a related field.

Job specific requirements:

• Minimum of 5-7 years of progressive experience in logistics, supply chain operations, or IT support with a strong focus on device management or WMS hardware.

Travel requirements:

• Less than 10%

Onsite/Hybrid/Remote:

• This is a remote position and can be based anywhere in the United States

Salary and Benefits: The base salary range for this position is $95,100 to $130,790; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available Business Unit Summary

The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ... for assistance.

For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal

Job Type RegularWarehousing & Logistics Operations ManagementCustomer Service & Logistics