DRC Case Manager

Wisconsin Community Services
Milwaukee, Wisconsin
Full Time

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Job Summary

Case management with intensive support, supervision and monitoring of released individuals from the Waukesha County Jail and others, as determined by court officials, for participating in the Day Report Center (DRC), an alternative to incarceration for individuals eligible for release with electronic monitoring.

Essential Duties and Responsibilities

Responsible for a range of case management services, providing structure, accountability and support for successful compliance while in the community.

Make referrals and monitor community-based services including treatment, employment, education and other supportive services.

Follow the Day Report Center's supervision model and core elements, including use of the LS/CMI risk and need assessment tool.

Assist with and contribute to DRC team staffing's to determine case plans and monitoring for individuals in the DRC program.

Utilize screening tools such as the SOCRATES to determine states of change for individuals.

Provide cognitive behavioral interventions with individuals such as Carey Guides, Brief Intervention Tools (BITs) and other worksheets.

Assist in determining sanctions and incentives, as appropriate for individuals in the program.

Conduct timely and accurate data entry.

Produce accurate and high-quality written and electronic files and internal and external system communications.

Work with DOC regarding individuals' treatment, follow-through, and other conditions of probation.

Conduct drug and alcohol urine, saliva, and breath tests.

Assist staff with utilization of the SCRAM CAM, SCRAM CAM with House Arrest, Remote Breath, GPS, and Electronic Monitoring systems and assist in monitoring individuals as needed.

Collaborate with other WCS Waukesha programs to obtain pretrial compliance records.

Weekend drug and preliminary breath testing as scheduled, Saturdays 7:00am to 10:00am.

Attend and volunteer at least one Victim Impact Panel per year.

Maintain flexible schedule to provide coverage in the Center as necessary.

Other job-related duties may be necessary to carry out the responsibilities of the position.

Required Qualifications

Bachelor's Degree in Criminal Justice, Social Work or other related field; consideration will be given to students working on a degree

Ability to work with criminal justice system and Waukesha County Jail Facility staff

Possess a valid Wisconsin Driver's License and insured auto

Must pass driver's license and criminal background checks

Knowledge, Skills and Abilities

Knowledge of the Criminal Justice System

Knowledge of local treatment programs and community resources to include housing, education, public transportation

Knowledge of the Circuit Court Access Program (CCAP) and jail data systems

Strong verbal and written communication skills

Ability to respond appropriately in crisis situations

Sensitivity toward cultural, ethnic and disability issues

Good organizational, computer and typing skills

Ability to read and understand drug and alcohol testing results

Ability to exercise good judgment

Must be trained in all WCS required Evidence Based Principals within 90 days of hire and follow models for fidelity established by the agency.

Follow the agency Code of Conduct

Adherent to established policies and procedures of the agency

Casual yet professional workplace appearance

Reliability in reporting to work regularly and on time

Accuracy and attention to detail when documenting individual contacts

Maintain professional and respectful communication with co-workers, individuals served, courthouse personnel, and all external persons and agencies involved with service provision

Demonstrate commitment to agency values and mission.

PHYSICAL DEMANDS:

Duties require good hearing and the ability to communicate verbally.

Hand and finger dexterity is needed for data entry and typing.

This position may rarely involve driving in Waukesha County and conducting home visits.

WORK ENVIRONMENT:

Work is performed at 414 W. Moreland Blvd. in Waukesha and involves working evening hours.

Has contact with a wide variety of individuals to include justice-involved individuals, law enforcement, Waukesha County Jail staff, treatment and other services providers, Probation-Parole staff, other criminal justice agencies, other WCS staff, and family members of participants.

Staff observes and supervises participant drug screens.

Individuals in the program may exhibit disruptive behavior at times.

Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. pm21

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Job ID: 504591797

Originally Posted on: 12/28/2025

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