Surgery Scheduler - Neurosurgery Riverside

Job Description Summary

This remote position requires occasional on-site visits and is limited to candidates residing in Ohio. The Scheduling Coordinator will manage the daily scheduling of all inpatient and outpatient procedures, verify demographic and insurance information, and ensure exceptional customer service while educating patients on pre-procedure requirements.

• Screen and direct telephone calls and schedule patient services across all centers, providing detailed service information.
• Process patient registration, update pre-registration, coordinate cancellations and rescheduling, and monitor daily schedule progress.
• Maintain high-quality customer service, inform management of complaints, and uphold confidentiality.
• Identify and coordinate needs and communicate effectively with physicians, department managers, and office staff.
• Implement problem-solving measures, participate in department improvement efforts, and attend meetings, classes, and orientations as needed.
• Perform other miscellaneous duties as required.

• High School diploma or GED (required).
• 2 years of healthcare scheduling or secretarial experience, or 2 years of scheduling experience.
• Knowledge of medical procedures, basic computer and typing skills.

Shift: Day | Scheduled Hours: 40 hrs/week | Department: Neurosurgery Riverside

• Opportunity to work in a caring, learning-focused environment.
• Commitment to excellence and industry leadership.

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and complies with all state, federal, and local regulations. We do not discriminate based on race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or any other protected characteristic.