Security Operations Specialist

A Client of Insight Global is looking to bring a security operations specialist on to the team. This person will be responsible for Work ticket queues, maintains service levels, and verifies quality of service for the Technical Security team. Monitor system health and report any issues that may need maintenance or integrator troubleshooting. Works closely with Technical Security Specialists to ensure ideal system operation and automations continue as designed. Assists with assignments/projects assigned to the technical Security Associates. Works with branch colleagues and integrators to complete the required controls on testing and equipment service. Works with Risk and Audit partners to test the controls around technical security procedures. Handles basic integrator service needs and testing. Corresponds with branch and back-office colleagues for problem resolution.
Estimated pay 20-22/hr

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Associate degree in Criminal Justice, Information Technology, or similar field.

2+ years of experience operating/configuring/managing security systems such as intrusion, video, or access control

Financial Institution Security experience

1+ years of experience managing a ticketing queue

1+ years of working with Security integrators

Ability to obtain a certification with a Technical Security Application