Remote LVT ( Remote )

Client Care Coordinator - Transition to Rewarding Desk-Based Veterinary Support Position: Client Care Coordinator (Vet Nurse Triage & Liaison)

Location: Remote (Work from Home) with occasional visits to Blue Mountain Animal Clinic, Sequim, WA

Type: Part-Time or Full-Time Are you a Licensed Veterinary Technician (LVT) ready to shift from the demanding physical aspects of hands-on vet tech work to a fulfilling, desk-based role where your expertise still shines? If the rigors of lifting, restraining, and on-your-feet shifts have become challenging, but you love supporting pets and their owners, this could be your ideal next step! Blue Mountain Animal Clinic is seeking a compassionate, detail-oriented LVT to join our team as a Client Care Coordinator—leveraging your veterinary knowledge in a supportive, remote-friendly environment.

About Us

At Blue Mountain Animal Clinic, we're dedicated to top-tier veterinary care in a welcoming, collaborative setting. Our team prioritizes pet health, strong client bonds, and a positive work culture. We value work-life balance and empower our staff to thrive without the burnout of traditional clinic demands. 

Position Summary

In this dynamic role, you'll serve as the vital bridge between clients, patients, and our veterinary team. From the comfort of your home office (with reliable high-speed internet and a quiet workspace), you'll handle triage, follow-ups, and administrative tasks using your Avimark PMS expertise. This position focuses on communication and coordination, allowing you to apply your LVT skills without the physical strain—perfect for experienced techs seeking a sustainable career pivot.

Key Responsibilities

• Reach out to clients post-appointment or procedure to monitor patient progress and address concerns. 

• Coordinate follow-up scheduling and relay critical information between doctors and clients. 

• Flag unresolved issues for doctors, update the DVM Work List, and ensure smooth workflow. 

• Deliver lab results clearly to clients, confirm comprehension, and book any needed rechecks. 

• Manage prescription refills efficiently, verifying compliance and client needs. 

• Field nurse calls, triage emergencies, and generate precise estimates for services and visits.

Skills and Qualifications

• Licensed Veterinary Technician (LVT) certification required, with hands-on experience in veterinary settings. 

• Proven proficiency in Avimark Practice Management Software (PMS)—essential for seamless operations. 

• Exceptional communication skills, with a compassionate, client-centered mindset. 

• Strong organizational abilities and keen attention to detail in a fast-paced remote setup. 

• Familiarity with veterinary procedures, diagnostics, labs, and medication protocols. 

• Reliable home setup: High-speed internet (at least 50 Mbps download/10 Mbps upload), a dedicated workspace, and comfort with video calls/tools like Zoom. 

• Ability to work independently while collaborating virtually with the team.

Why Join Us?

• Flexible Remote Work: Enjoy the freedom of working from home—say goodbye to physical demands and hello to a balanced lifestyle! 

• Part-Time or Full-Time Options: Tailor your schedule to fit your needs, with no nights or weekends required. 

• Competitive Compensation: Generous salary plus performance bonuses to reward your contributions. 

• Comprehensive Benefits: Medical and dental insurance after 90 days, plus 10 days PTO annually. 

• Supportive Culture: We're all about teamwork, open communication, and mutual support—join a clinic that truly values its people. 

• Growth Opportunities: Continuing education allowances to keep your skills sharp and advance your career. 

• Impactful Work: Continue making a difference for pets and families, using your LVT background in a fresh, energizing way.

If you're an LVT eager for a change to meaningful desk work, apply today!   Let's chat about how you can bring your expertise to our team remotely. Blue Mountain Animal Clinic is an equal opportunity employer.