Artificial Intelligence Operations Specialist (IT Architect / Consultant 1)

What You Will Do at ODM:

Office: Information & Technology Services

Classification: IT Architect/Consultant 1 (PN 20102633)

Primary Technology: Artificial Intelligence

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking a results-driven professional to lead the design, deployment, and continuous improvement of Artificial Intelligence (AI) solutions that address critical business needs. This position plays a key role in ODM's digital transformation strategy, driving improvements in operational efficiency and service delivery for Medicaid providers and members. Your work will directly impact the speed, quality, and effectiveness of Medicaid services for Ohioans.

Key Responsibilities:

• Identifies and implements AI-driven innovations that streamline internal workflows and improve decision-making across the organization.
• Collaborates with cross-functional teams to integrate advanced technologies into business processes.
• Drives continuous improvement initiatives using AI and data-driven insights.

Technical Focus Areas:

You will apply advanced technologies and methodologies in the following domains:

• Artificial Intelligence (AI) and Machine Learning (ML): Applying predictive models and automation to optimize business processes.
• Natural Language Processing (NLP): Leveraging language-based AI to extract insights and enhance communication workflows.
• Cloud Platforms: Utilizing Microsoft Azure and/or Google Cloud to build scalable, secure AI infrastructure.
• Vector Databases: Implementing high-performance data storage solutions to support semantic understanding and retrieval.
• Semantic Search: Enhancing information discovery through context-aware search capabilities.

Education - Core undergraduate program in Computer Science or Information Systems or equivalent work experience.

AND

Experience - Minimum 4 years combined work experience in any combination of the following: assisting with development and updates to the strategic Information Technology plan, participating in work groups to author Information Technology plan by discipline/program team and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design for assigned discipline/program team (e.g., software development, infrastructure, database administration, security) including 2 years technology related work experience as specified by the agency position description and vacancy/job posting.

Note: the official position description on file with the designated agency is to reflect, in the minimum acceptable characteristics, the required technology related experience. Only those applicants possessing the required technology related experience listed in the position description are to be considered for any vacancies posted. The vacancy/job posting should also only list the required technology related experience commensurate with the position in question.

Job Skills: Information Technology

Technical Skills: Application Design, Cloud Computing, Database Administration, Machine Learning, Software Development/Implementation

Professional Skills: Analyzation, Innovation