Senior Sprinkler Service Technician

  • Johnson Controls
  • Richland, Mississippi
  • Full Time

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.

  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

  • Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.

  • Must have the ability to work alone.

What we look for

Required

  • 3-5 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler and Suppression systems

  • High School Diploma or equivalent required

  • Ability to work flexible hours including weekends to meet customer requirements

  • Overnight travel may be required

  • Must maintain truck inventory to ensure timely response to customer needs

  • Must adhere to, implement, and follow safety guidelines and procedures at all times

  • Possess a valid drivers license and driving record that meets company requirements

  • Follow verbal and written instructions

  • Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.

  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.

  • Must be able to follow, read and understand all safety requirement of the company and the customer

Preferred

  • NICET Level II certification is a plus

  • Backflow certification is a plus

HIRING HOURLY RANGE: $24.50-$35.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

Job ID: 503855541
Originally Posted on: 12/18/2025

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