Customer Service Representative Customer Service Representative

Customer Service Representative CRH 5 ( ) Lyndhurst, NJ on company site Why you should apply for a job to CRH : 5/5 in overall job satisfaction 5/5 in supportive management 100% say women are treated fairly and equally to men 100% would recommend this company to other women 100% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Your Time Away - CRH recognizes the importance of time away from work and we provide Paid Time Off to enjoy through the year. CRH provides flexible work policies that vary across the different locations to best suit the employee and needs of the business. At CRH, you get the benefit of working for a large global company with the feel of a small company and opportunities to make an impact. # 517825-en_US Position summary ow-up and resolution to client inquiries or issues. Job Responsibilities Assist customer with product questions, ordering, order tracking, complaints and problems Enter orders into system for billing and delivery Prepare quotes and coordinate mailings of literature and samples Coordinate delivery schedules with dispatch Build displays and keep merchandise stocked on shelves Retrieve needed information for credit department Issue credits or debits accurately when applicable Set up new customers for sales force Answer incoming calls Take sales orders from sales representatives and customers by phone and radio Assist walk-in counter customers Receive cash payments and run credit card and check approvals Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records Print and distribute e-mailed customer purchase orders Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job. High school diploma / equivalent At least 1 year of related experience Detailed oriented Good with basic math Skilled in Microsoft Office Suite Good organizational and problem solving skills Experience with multi-line phone system Attention to detail Pleasant phone personality Ability to multi task Ability to sit for extended periods of time Ability to perform repetitive motions of the wrist, hands and fingers to use a PC and keyboard Bending and some lifting Extensive writing Extensive phone and radio use Tasks can be very repetitive Slight lifting of ship tickets and overnight packages Compensation Pay for this role is $21/hr 401(k) plan / group retirement savings program Short-term and long-term disability benefits Life insurance Health, dental, and vision insurance Paid time off What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Why you should apply for a job to CRH : 5/5 in overall job satisfaction 5/5 in supportive management 100% say women are treated fairly and equally to men 100% would recommend this company to other women 100% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Your Time Away - CRH recognizes the importance of time away from work and we provide Paid Time Off to enjoy through the year. CRH provides flexible work policies that vary across the different locations to best suit the employee and needs of the business. At CRH, you get the benefit of working for a large global company with the feel of a small company and opportunities to make an impact.