Health Information Clerk

ABOUT CAMPBELL COUNTY HEALTH

Campbell County Health (CCH) is more than just a hospital-we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics-including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.

To be responsive to our employee's needs we offer:

• Generous PTO accrual (increases with tenure)
• Paid sick leave days
• Medical/Dental/Vision
• Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
• 403(b) with employer match
• Early Childhood Center, discounted on-site childcare
• And more! Click here to learn more about our full benefits package

JOB SUMMARY The Health Information Clerk works under the supervision of the Health Information Department Manager to support the accurate, secure, and timely management of patient health information in both paper and electronic systems. Performs technical and clerical duties to maintain medical record quality, integrity, and compliance with departmental, state, and federal requirements. Ensures records are complete, routed appropriately for coding and provider review, and available for reporting and care needs. Safeguards patient privacy, releases information in accordance with policy, and supports departmental reporting and record retrieval. Performs related duties as assigned. ESSENTIAL FUNCTIONS

• Utilizing AIDET answers incoming phone calls and greets visitors to department promptly.
• Utilizing AIDET responds promptly and courteously to walk-in requests from patients for copies of health care information.
• Receives and sorts and distributes department mail.
• Retrieves records from appropriate clinical areas.
• Provides general clerical support to include distribution of materials, filing, faxing and copying. Assists with filing loose reports on records.
• Organizes and maintains data for the EMR and registries.
• Identifies duplicate medical records.
• Updates incomplete records timely and efficiently.
• Compiles physician suspension list for incomplete or delinquent medical records according to departmental standards.
• Processes birth verifications following departmental procedure.
• Analyzes and processes records according to departmental procedures and maintains department standards.
• Releases confidential information according to departmental policies.
• Responds verbally or in writing to requesters, as appropriate, regarding requests which cannot be processed due to lack of information, misinformation, missing or inadequate release of information form, and delays due to incomplete medical records.
• Scans medical records into the archiving system according to departmental policy.
• Must be free from governmental sanctions involving health care and/or financial practices
• Must be free from governmental sanctions involving health care and/or financial practices.
• Complies with the hospital's Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
Other duties as assigned. This list is non-exhaustive.

JOB QUALIFICATIONS

• Education
• High school graduate; medical terminology preferred.

Licensure

None

Experience Previous experience in healthcare field preferred.

Experience in a hospital-based medical records department preferred.

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