Sales Operations Coordinator

ForTecMedicalis an industry leader, dedicated to improving patient health.  Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec's commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment.

What We Offer:

At ForTec, caring for others starts with caring for our team. That's why our benefits go beyond the basics:

• Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.
• Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
• Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
• Extras That Matter: Free Teladoc account, employee assistance programs, employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.

Join our company - you CAN make a difference!

As ForTec continues to grow, we are seeking someone who thrives in a fast-paced environment and enjoys being at the heart of the organization's sales activities.  A successful candidate will need to possess excellent communication and organizational skills, a strong attention to detail, and the ability to work with a sense of urgency while multi-tasking.

Additional job responsibilities are outlined below:

• Review and resolve pricing errors and issues on completed cases
• Create, update, and maintain customer pricing schedules per contract parameters
• Ensure internal systems accurately reflect current pricing strategies and work to resolve issues in a timely manner
• Assist the sales team with constructing new business proposals with quotes and contracts
• Utilize the contract/quote template and keep these tools updated and current
• Utilize CRM to assist the sales team in curating customer information
• Help to identify duplicate and inaccurate data in CRM and proprietary internal systems, working with IT to rectify issues
• Ensure all customer contracts are accurately documented in CRM
• Review customer inquiries and requests, communicating with appropriate departments/individuals effectively and in a timely manner
• Assist the field technicians with case and pricing, the finance department with billing questions, and customer care on an as-needed basis

• High school diploma or equivalent required.  Associates' or Bachelor's degree in business preferred
• 0 - 2 years of sales experience desired
• Knowledge of accessing and using the Internet, to advanced computer skills in Microsoft Outlook and Excel required.  CRM (Microsoft Dynamics) knowledge is a plus
• Excellent verbal, organizational, written, multitasking, and presentation skills required
• Sales and goal-oriented
• Telephone skills, direct communication with sales reps and customers to obtain information
• Be polite, be understanding, and gather information with probing questions in a professional demeanor

ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model. 

All your information will be kept confidential according to EEO guidelines.

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.