This is a seasonal position at Hurricane Harbor Phoenix, in Glendale, AZ. This position features competitive pay, starting at $19.50/hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 40% discount off merchandise for all employees, flexible scheduling with daily and weekly pay available.
Responsibilities:- Oversees daily operation of an assigned area within the waterpark, ensuring a safe and efficient environment while delivering exceptional guest satisfaction through personalized attention and service
- Monitors team member rotations and break schedules throughout the day to maintain effective coverage
- Provides outstanding Guest service and cultivates an environment where all Team Members share the same commitment to high-quality service
- Supports, promotes and enforces a comprehensive safety culture.
- Assist in managing aspects of Waterpark Operation to include staffing, training, and emergency response protocols.
- Ensures compliance with all Ellis & Associates, Six Flags Corporate policies and all Standard Operating Procedures.
- Conducts thorough daily inspections of all attractions and safety/rescue equipment prior to park opening to ensure operational readiness.
- Fosters a positive, high-performance team culture to enhance employee retention, motivation & morale.
- Monitors daily operations to ensure adherence to procedures; coaches and empowers the team, offering constructive feedback and ensuring accountability.
- Creates and maintains all programs related to Safety, Friendliness, Cleanliness, Guest Service, and any other programs developed to support the Aquatics Department and Hurricane Harbor as a whole.
- Coordinates and performs training, including department orientation, slide training, continuous on the job, in-service training and frequent daily auditing.
- Mentors all aquatics Team Members to achieve goals through positive communication, encouragement and coaching.
- Administer correct and consistent discipline measures to ensure all standards are being upheld in all regards.
- Adheres to and enforces all park policies.
- Performs all other duties as assigned or as necessary to support the Aquatics Department and Hurricane Harbor Phoenix.
Qualifications:
- Must be at least 18 years of age
- A clear demonstration of excellent Guest Service skills and an evident commitment to our Guest First philosophy.
- A clear commitment to total safety, and a strong, safe background.
- A Team First attitude and a people oriented approach to leadership.
- Excellent communication skills to include both verbal and written format.
- Self-starter ability to anticipate and manage multiple projects of a varied priority through planning and preparation while working with a high level of attention to detail.
- The availability to work flexible hours and varied shifts including weekdays, weekends, and holidays.
- The ability to stand and walk for long periods of time outdoors in various weather conditions to include extreme heat and sun.
- Able to hear, read, speak and write English.
- Working knowledge of Microsoft Word, Excel and essential computer applications.
- A valid State Drivers License with the ability to obtain a Park Drivers License upon eligibility.
- Current or the ability to obtain an E&A Special Facilities license.
Job ID: 503400777
Originally Posted on: 12/14/2025