Software Engineer III - Encompass Administrator

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking and Home Lending, you will be a seasoned member of an agile team, tasked with designing and delivering trusted, market-leading technology products that are secure, stable, and scalable. Your role involves implementing critical technology solutions across multiple technical areas, supporting various business functions to achieve the firms business objectives.

Job responsibilities

• Demonstrated track record in supporting mortgage operations by enhancing workflow efficiency, ensuring compliance, and managing system integrations.
• Design and maintain custom input forms, business rules, field triggers, loan programs, and personas to streamline lending workflows.
• Support system upgrades, testing, and change management, ensuring minimal disruption during releases.
• Sets the overall guidance and expectations for team output, practices, and collaboration.
• Be accountable for decisions that influence teams resources, budget, tactical operations, and the execution and implementation of processes and procedures.
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary, along with ensuring successful collaboration across teams and stakeholders.
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience.
• Experienced Encompass Administrator with over 2+ years of hands-on expertise in configuring, customizing, and maintaining the Encompass LOS platform to support retail, wholesale, and correspondent lending channels.
• Familiarity with API calls, Encompass plugins, OOP framework, and version control tools like GitHub.
• Exposure to JavaScript, particularly in the context of Encompass Web.
• Experience in writing and maintaining REST / SOAP Based APIs.
• Working Knowledge of CI/CD pipelines, Git -based workflows or configuration-as-code practices.
• Experience leading teams of technologists.
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives.
• Experience with hiring, developing, and recognizing talent.
• In-depth knowledge of the services industry and their IT systems.
• Practical cloud native experience.

Preferred qualifications, capabilities, and skills

• Enable business capabilities through technical innovation and process improvements.
• Interpret technical and business objectives, identifying challenges and providing innovative solutions to address them.