Learning Community Manager, Instructional Designer

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. Youll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC ?

OCLC is consistently recognized as a best place to work by several independent programs We recogniz e and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributionsperformance, experience, and skillsalong with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions , and a commitment to your overall well-being.

• We know the best ideas dont always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. Were committed to your successboth personally and professionally. Hybrid work environment: For many roles, t hree days a week on-site, with occasional additional days based on business needs .

• Free use of our o n-site tness center , gym sports , group exercise classes , and gam e room

• Onsite catering and cafeteria subsidized by OCLC

• Health and wellness events

• Work environments with individual and team spaces and the latest technology tools

• P aid parental leave and adoption assistance

• Tuition reimbursement and P ublic S ervice L oan F orgiveness eligibility

• Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The Job Details are as follows: The WebJunction Instructional Designer is responsible for designing and creating WebJunctions on-demand professional development courses and learning support materials for library staff; creating facilitated cohort and instructor-led training for targeted projects; providing consulting to grant-funded partners on best practices for design, hosting, and delivery of online learning; updating WebJunctions catalog; liaising with OCLC Customer Support to maintain a positive experience for learners using the Moodle learning platform; and supporting WebJunction programming and operations.

Key Responsibilities:

• Create new and/or update existing self-paced and facilitated cohort courses and learning content for the WebJunction Course Catalog. This includes design and layout directly in the Moodle learning management system (LMS), as well as using Articulate Storyline, and other course authoring software to create engaging, relevant, easy-to-use self-paced courses.
• Provide consultation services to external organizations on how to use the LMS to design, deliver, and administer their training programs for library staff.
• Communicate issues and feature requests from users to WebJunction team, to inform priorities and solutions for platform and service improvements/enhancements.
• Assist with LMS administration, including configuration, updates, account management, and reporting functions.
• Stay up to date with changes to features and functionality available in course design and LMS software that can benefit WebJunctions training offerings and our services to partner organizations.
• Collaborate with team members to assist in the coordination, production, and support of programming.
• Respond to and resolve technical issues reported by learners, in consultation with OCLC Customer Support.
• Share support of WebJunction operations by collecting and reporting data, updating the website and social media collateral, and reviewing content.

Education: Bachelors degree or higher in instructional design, education, or equivalent field; or equivalent experience

Experience, Knowledge, Abilities and Skills:

• 3-5 years experience in instructional design; demonstrated proficiency with creating and delivering online training.
• Experience with online course development, for both self-directed and cohort-based learning, including creating storyboards, scripts, graphics and engaging learning experience.
• Experience with developing online, SCORM compliant, on-demand courses.
• Skilled in using the Articulate Storyline/360 course authoring system.
• In-depth knowledge of adult learning theories and instructional design models, and the ability to apply them to practical, outcomes-oriented continuing education for library workers
• Strong visual design skills, and experience using media creation software such as Photoshop, Illustrator, Premier, Camtasia, and H5P.
• Experience performing basic video editing using tools such as Camtasia and Adobe Premier Pro.
• Excellent online meeting planning and presentation skills
• Familiarity with the Moodle learning management system administration; experience with configuration, updates, analytics and other reporting tools
• Knowledgeable about current digital accessibility standards, including Web Content Accessibility Guidelines (WCAG) as well as legal requirements such as Title II of the Americans with Disabilities Act and Section 508 of the US Workforce Rehabilitation Act of 1973
• Familiarity with web conferencing and presenting platforms
• Demonstrates clear, responsive, and tactful communication, both oral and written
• Demonstrated skill with individual and team-based problem-solving.
• In-person and virtual conference presentation experience

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.