Disability Management Coordinator (Industrial Rehabilitation Case Management Specialist, PN 20069852)

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

Chosen candidate will have the option to choose a permanent reporting location in one of our offices. BWC offices are in the following locations: Columbus, Cambridge, North Canton, Cleveland, Springdale, Toledo, or Youngstown.

What You'll Be Doing:

• Reviews workers' compensation claims to determine feasibility and eligibility for vocational rehabilitation services.
• Works in conjunction with employers, injured worker, medical providers, Managed Care Organizations, and claims service staff to identify candidates for rehabilitation.
• Reviews vocational rehabilitation plans to ensure adherence with state and Federal laws, policies, rules and regulations.
• Authorizes payment and extension of living maintenance based upon review of vocational rehabilitation plans.
• Recommends and authorizes Living Maintenance Wage Loss of Injured Workers.
• Communicates with injured workers, employers, providers, managed care organizations, and claims staff about vocational rehabilitation services in written and verbal forms.

To Qualify, You Must Clearly Demonstrate:

• Per agreement between 1199 SEIU/District 1199, Ohio Bureau of Workers' Compensation and Office of Collective Bargaining:

• Completion of bachelor's degree in a field directly related to disability management (examples of such degrees include but are not limited to: rehabilitation/vocational/educational counseling, rehabilitation/industrial/organizational psychology, nursing occupational/physical therapy or social work) AND

• One year experience as a vocational rehabilitation field case manager AND

• Valid drivers license AND

• Knowledge of at least seven (7) of the following: (1) history & systems of vocational rehabilitation; (2) planning, implementation & evaluation of vocational rehabilitation services; (3) legislation, ethics & professional conduct; (4) human development & behavior within the disability model; (5) vocational aspects of disabling conditions; (6) analysis, synthesis & utilization of vocational rehabilitation research & theoretical information; overview of disability compensation systems; (7) structure & process of disability compensation systems; (8) knowledge of vocational and medical terminology; (9) insurance vocational rehabilitation case management; (10) gathering, synthesizing & disseminating of information; (11) disability management systems, principles and function; (12) principles of transitional work AND

• Valid certification as certified rehabilitation counselor or certified disability management specialist as issued by Commission on Rehabilitation Counselor Certification, or valid certification as a certified case manager by the Commission for Case Manager Certification with two (2) years experience as a vocational rehabilitation field case manager.

• OR graduate core coursework in rehabilitation counseling AND valid driver's license.

Job Skills: Counseling and Rehabilitation

Major Worker Characteristics:

Knowledge of Field Operations departmental policies & procedures relating to review & processing of workers' compensation claims ; BWC laws ; public relations; labor market data; labor relations; human services area, rehabilitation, disability management; assessment of Optimal Return to Work (ORTW), Return to Work (RTW), Remain at Work (RAW) rehabilitation programs; planning, implementation & evaluation of services; aspects of disabling conditions, overview of disability compensation; structure & process of disability compensation systems; professional terminology; insurance rehabilitation case management; policies procedures, expectations & goals affecting case management of services to workers who are industrially injured, disabled or diseased; interviewing.

Skills in operation of a personal computer, typing, use of Microsoft Office software (e.g., Outlook, Work, Excel, Access, PowerPoint, Teams); use of BWC-specific software ; operation of office machinery (e.g., calculator, printer, copier, fax, phone); communication skills (e.g., listening, writing, reading, phone etiquette); use of internet; written & verbal professional communications .

Ability to review contracts for correctional & legal terminology & compliance with policies & procedures related to rehabilitation & reemployment; use of statistical analysis; write meaningful, concise, & accurate reports; develop good rapport with co-workers & specific insurance & rehabilitation parties, obtain & assess medical & vocational data affecting capabilities of claimants & plan & implement vocational & rehabilitation plans suitable for claimants to obtain gainful employment; prepare & maintain all case management reports & forms; handle sensitive inquiries from & contacts with physicians, employers, unions & claimants & their families; define problems, collect data, establish facts & draw valid conclusions.

Transportation:

Position may require travel (approx. 5%); therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.