Enrollment Operations Manager

Enrollment Operations Manager

Columbus School for Girls (CSG) is an independent day school in Columbus, Ohio, founded in 1898, serving diverse students in grades preschool through grade 12. CSG empowers girls to discover their distinct potential as learners and leaders. As a leader in the education of girls and young women, it is a vibrant community of more than 500 students, 120 faculty and staff, and more than 3,000 alumnae. CSGs 8-acre academic campus in the beautiful Bexley neighborhood is a ten-minute drive from downtown Columbus, a city bustling with artistic, civic, and shopping experiences. CSG offers an exceptional, student-centered academic experience with strong offerings in the arts, an impressive athletic program, and a health and wellness curriculum that is unique in Central Ohio. This combination of academics and skills ensures that CSG students will be well-prepared for life beyond CSG.

Columbus School for Girls seeks a dynamic, motivated individual to serve as Enrollment Operations Manager. This position will be a central cog of our internal operations and will be responsible for overseeing all aspects of the admission office database, from inquiry to enrollment. The Enrollment Operations Manager works as part of a five-member Admission Team to assist families throughout the application process and reports to the Director of Enrollment Management. As the first point of contact for families both on and off campus, the Enrollment Operations Manager should create a welcoming environment that reflects CSGs warm community.

The ideal candidate will possess a keen understanding of the admissions process and a strategic mindset to drive enrollment initiatives that align with the school's mission and goals. The candidate will actively engage in admission recruitment and pipeline management with the goal of strategically building and maintaining the student body. The Manager will be invested in and understand the mission and purpose of the whole institution and the ways all divisions work together. This person will function as a critical member of a collaborative, fast-paced, goal-oriented admissions team and will be eager to share ideas, engage in professional development, and be open to new and creative approaches.

Essential Duties:

• Maintain accurate and timely data in Veracross for prospective families, ensuring seamless organization of electronic files, applications, and inquiry records.
• Ensure continuous, consistent, and high-integrity data entry for all incoming applicant information from inquiry through final decision.
• Serve as a welcoming first point of contact for the Admission Office by assisting with main telephone support and directing inquiries to appropriate team members.
• Manage the flow of admission-related correspondence, including reminders for events, deadlines, application submissions, and tuition assistance milestones.
• Support the preparation and delivery of admission decision communication with professionalism, accuracy, and confidentiality.
• Work collaboratively with the Assistant Directors of Admission and the Director of Enrollment Management to plan and host on-campus admission and retention events, including Open Houses, Student Visits, Shadow Days, by preparing personalized schedules, packets, name tags, work orders, and assisting guests during visits.
• Create and maintain efficient organizational systems that support task tracking, prioritization, and time management within a fast-paced environment.
• Maintain the departmental calendar and historical data records; monitor office inventory and manage ordering of supplies and admission materials/giveaways.
• Serve as a knowledgeable and enthusiastic ambassador for CSGarticulating the value of an all-girl education, the benefits of an independent school experience, and the distinctive features of the Preschool, Lower School, Middle School, and Upper School programs.
• Build warm, authentic, and service-oriented relationships with families and colleagues; serve as an active and visible member of the CSG community while supporting the mission of the school and other duties as assigned.

QUALIFICATIONS:

• Bachelors degree required; experience in admission, education, or a school environment preferred.
• High energy, a positive attitude, and an entrepreneurial, solutions-oriented mindsetsomeone who takes initiative and gets things done.
• Strong organizational skills and the ability to manage multiple priorities with accuracy, efficiency, and attention to detail.
• A collaborative team orientation with a genuine appreciation for the value of shared work and the contributions of others.
• Excellent verbal and written communication skills with a warm, welcoming, and professional demeanor.
• Proficiency with Google Workspace; ability to use Canva or similar design tools for print or digital materials; comfort learning Veracross and other admissions systems.
• Discretion, sound judgment, and respect for confidentiality in handling sensitive information.
• Genuine commitment to CSGs mission, values, and the transformative benefits of an all-girl, independent school education.

EDUCATION:

A bachelor's degree is required; Masters degree preferred.

POSITION HOURS AND OTHER INFORMATION

• This staff position is a 12 month, full time, salaried, exempt position that is benefits eligible.
• Normal hours of work are 8:00 a.m. to 4:30 p.m.
• Weekend and evening work is required.

Physical Demands:

The role requires the ability to sit, stand, talk, hear, climb stairs, and use hands for typing, handling materials, and reaching with arms as needed. The employee must be able to occasionally lift and/or move items up to 40 pounds. The position also requires visual capacity for both close and distance viewing to perform essential tasks effectively.

This position description is not all-inclusive, and other tasks or responsibilities may be assigned.

COMMITMENT TO DIVERSITY

Columbus School for Girls strives to cultivate a culture of belonging through its curriculum, pedagogy, school programs, extracurricular activities, and overall student experience. We value the diversity of our student population with 37% of students self-identifying as people of color. CSG students come from all 5 major religions, 51 zip codes, and a range of family structures and socioeconomic backgrounds.

Interested candidates should apply on the Career page of our website at: and submit a cover letter outlining their interest in and qualifications for this specific position including a resume.

Columbus School for Girls is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, sexual orientation, disability, veteran status, marital status, or any other status protected by law.