Director Business Customer Development

  • DHL
  • Westerville, Ohio
  • Full Time

This highly impactful position will support the growth of our SDS Rx business, focused on developing relationships with long-term care pharmacies in the healthcare and life sciences space. We are seeking a Director of Business development who is passionate about healthcare, finds the mission in everything they do, and is passionate about building genuine relationships with prospective long-term care pharmacies. A successful person in this role must have a track record of closing new business in the long-term care space. This position is open for remote candidates based in the U.S.

Director Business Customer Development

The Dir Business Customer Development role has a national salary range of $104,000- $198,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Are you an innovative and solutions-oriented individual who can think outside the box to focus on the possibilities? Are you passionate about cultivating mutually beneficial long-term relationships? Do you thrive on having direct responsibility for your success? Do you get a rush when negotiating and closing a deal?

Job Description

Manage executive-level customer relationships for profitability and growth. Hunt for and develop new business opportunities outside of existing customer base. Ensure that company profit goals are met.

Responsible for revenue and gross profit

Focuses on customer satisfaction

Pipeline goals including gross revenue in pipeline, growth against target and business close ratio

Establish client specific value propositions for outsourced services, performance against stated objectives, business growth, and business consultancy.

Identify profitable business ventures for pursuit.

Engage additional company resources in the pursuit of business.

Develop/meet all specified revenue and pipeline goals.

Utilize strong customer satisfaction skills

Required Education and Experience

Bachelor's Degree, required

MBA, preferred

10+ yrs. Supply Chain experience, preferred

5+ yrs. sales/consulting experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

Job ID: 501584985
Originally Posted on: 11/26/2025

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