Customer Service Representative/Accounts Receivable

Carolina Waste has an immediate opening for our Accounts Receivable Clerk/Customer Service Representative at our growing Charleston, SC location!

Were looking for a skilled and customer-focused AR Clerk/CSR to play a vital role in our financial operations, ensuring smooth billing processes and positive customer interactions as well as providing professional customer service exhibiting care about the safety of our drivers and the service provided to the community.

As an AR Clerk/CSR with us the minimum responsibilities are:

• Assist in the processing of Vendor payments via checks, EFT, and wire transfer

• Communicate with vendors to resolve problems and account reconciliation

• Review and obtain proof of proper approvals on expenditures and authorization to process payments

• Perform a variety of accounts receivable transactions, including verifying, classifying, computing, and recording A/R data

• Generate reports detailing accounts receivables status

• Perform all job responsibilities with professionalism, ethics, and confidentiality

• Ability to work in a fast-paced environment and manage multiple priorities and demands

• Ability to analyze and solve problems

• Ability to gather data and prepare reports

• Enter data into various systems accurately and efficiently

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.

• Accepting payments from customers, researching customer billing inquiries and updating customer account information.

• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues

Requirements:

• Excellent organizational skills

• Good numeric reasoning and numerical ability required

• 1-2 years combined experience in accounts payables and receivables

• 1-2 years of high-volume Customer Service experience

• Excellent verbal and written communication skills

• Bilingual English/Spanish strongly preferred

• Ability to effectively communicate with internal and external customers

• Excellent computer proficiency with MS Office Word, Excel and Outlook

• Physical ability: Able to complete sedentary work requiring prolonged sitting, able to complete repetitive motions such as typing/mouse use/operating a phone, ability to look at a screen for long periods of time, tolerate exposure to typical call center sounds and wearing a headset.

What youll get from us:

• Competitive Compensation

• 401(K) with company match; let us help you save for your future

• Healthcare; Medical, Dental, Vision

• Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

• Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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