Administrative Professional 2

The Administrative Professional 2 plays an integral role at the board. The job duties of the Administrative Professional 2 will include the following:

• Relieving supervisor of routine administrative duties related to technical support and information processes

• Responding to public records requests

• Recommending program activities

• Assisting in developing procedures for established policies

• Researching and analyzing materials to create public-facing informational videos

• Creating social media content and advising administrators on technical matters

• Designing forms, applications, and publications (e.g., annual report, newsletter)

• Providing administrative and technical support for board meetings

• Transmitting information on decisions and directives to internal and external stakeholders and the public

• Managing office functions such as intaking fees and tracking payments by utilizing spreadsheet software

• Maintaining records, ledgers, and generating required reports

• Updating board website and licensee records and processing e-License updates

• Reviewing continuing education submissions and distributing mail

• Maintaining certified and registered legal documents

• Handling public relations duties

• Researching and responding to inquiries

• Explaining programs and answering technical questions from public and licensees

• Verifying exam grades and licensure status

• Supporting special assignments, projects, and other duties as assigned

• Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college.

• Or 18 months experience or 18 months training in secretarial/administrative professional field.

• Or 6 months experience as Administrative Professional 1, 16871.

• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services