Front Desk Manager

Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Access Supervisor. In this role, you will be responsible for overseeing the patient registration process and ensuring efficient and accurate patient access to our healthcare services. The ideal candidate will have experience in medical administrative management and possess strong leadership skills.

Duties:
- Manage the patient registration process, including verifying patient information, collecting necessary documents, and entering data into the system
- Train and supervise a team of patient access representatives to ensure adherence to policies and procedures
- Monitor and evaluate the performance of the patient access team, providing feedback and coaching as needed
- Collaborate with other departments, to streamline processes and improve the patient experience
- Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
- Resolve any issues or concerns related to patient access, escalating to higher management when necessary
- Utilize electronic health record systems, to retrieve and update patient information
- Assist with front desk duties as needed

Qualifications:
- High school diploma or equivalent required; bachelor's degree in healthcare administration or related field preferred
- Minimum of 3 years of experience in medical administrative support or related roles
- Strong knowledge of administrative procedures in a healthcare setting
- Familiarity with HIPAA regulations and ability to maintain strict confidentiality
- Excellent communication skills, both written and verbal
- Proficient in using computer systems and electronic health record software (Nextech experience is a plus)
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong leadership skills with the ability to train and motivate a team

We offer competitive pay based on experience along with a comprehensive benefits package including medical, dental, vision, and retirement plans. If you are looking for an opportunity to make a difference in the healthcare industry while utilizing your administrative skills, we encourage you to apply for the position of Patient Access Manager.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift