Dental Office Manager

About Our Practice

We are a privately owned, fee-for-service general dental practice with a strong focus on exceptional patient care and professionalism. Our team prides itself on providing high-quality dentistry in a calm, organized, and supportive environment. We are seeking a motivated and experienced Office Manager to help lead our team and ensure smooth day-to-day operations.

Position Overview

The Office Manager plays a key leadership role in overseeing daily administrative operations, supporting our doctors and hygienists, and ensuring an outstanding patient experience. This position is ideal for someone who is detail-oriented, proactive, and thrives in a professional setting where efficiency and excellence are top priorities.

Responsibilities

• Oversee daily office operations, including scheduling, billing, and patient communication.
• Supervise and support front desk and administrative team members.
• Manage patient accounts, insurance verification, and financial arrangements (primarily FFS, minimal insurance participation).
• Verify insurance coverage, calculate co-payments, send pre-treatment authorizations and assist with insurance claim processing.
• Track production, collections, and financial performance reports.
• Coordinate with clinical staff to optimize patient flow and maintain a positive team environment.
• Handle vendor relationships, ordering, and office maintenance as needed.
• Participate in team meetings and assist with HR and onboarding tasks.

Qualifications

• Minimum 3 years of dental office management or front desk leadership experience (required).
• Strong understanding of fee-for-service operations and patient financial coordination.
• Proficiency with dental practice software (Dentrix, or similar).
• Excellent communication, leadership, and organizational skills.
• Ability to handle sensitive information with professionalism and discretion.
• Positive attitude and commitment to patient satisfaction and team success.

Why Join Us

• Privately owned, stable, and team-oriented environment. The office is a private practice office that has no desire to sell to a DSO/Qualitas like organization.
• Supportive doctors who value integrity and communication.
• No corporate pressure or production quotas.
• Competitive pay and growth opportunities.

Job Type: Full-time

Expected hours: 32 – 36 per week

Experience:

• Management: 1 year (Preferred)

Ability to Commute:

• Providence, RI 02906 (Preferred)

Ability to Relocate:

• Providence, RI 02906: Relocate before starting work (Preferred)

Work Location: In person