Senior Investigator

170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Senior Investigator, assigned to one of Pinkerton's global clients, will be responsible for investigations including but not limited to; life/safety, asset protection, misconduct, unauthorized access, and vandalism. Primarily, this role conducts social media searches and open-source analysis to monitor threats against personnel and assets, partners with internal and external security agencies, ensures accurate evidence handling processes, and completes high quality investigative reporting. This is a part-time opportunity with a varied schedule.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Complete investigative processes, analysis, and reporting related to a wide variety of cases including but not limited to life safety/threat management (workplace violence, assault, harassment, stalking, domestic violence, and missing personnel), asset protection, misconduct including alleged violations of certain client policies, trespassing, unauthorized access, and vandalism.
• Complete evidence identification, collection, retention, and dissemination of investigative information and promote cooperation, innovation, and resourcefulness in obtaining information.
• Conduct social media, public records, and third-party databases to build leads.
• Investigate, research, and resolve internal and external issues related to various threats against workplace personnel and assets.
• Monitor persons of interest who may pose a threat of violence to people or assets.
• Monitor all-source information to pro-actively identify and assess likelihood and severity of threats.
• View covert and overt video surveillance.
• Assist in the set-up and installation of basic analog and digital video surveillance equipment.
• Comply with the client's policy on the use of video surveillance equipment and related federal and state laws.
• Assist with administrative investigations/background checks, card-key access reports, and telephone records.
• Produce high quality, timely, and tailored threat assessments for internal stakeholders while managing sensitive or confidential data.
• Deliver analytical assessments in clear and succinct products that project credibility, convey recommendations, and reinforce key messages.
• Encourage the on-going review of the client's investigations and assist in bringing investigations to successful conclusions.
• Collaborate internally with cross functional groups such as legal, HR, and business suppliers/partners to enhance processes, workflows, tools, and system functionality.
• Initiate, execute, and maintain relationships inside and outside the organization, including law enforcement.
• Serve as a threat management representative in joint task force/government think-tanks, as directed.
• Provide security resources to augment client's existing security resources upon request for security assisted termination, workplace violence, and emergency or short-term needs.
• All other duties, as assigned.

Qualifications

Bachelor's degree or higher in a related field and/or formal corporate, government, military, or law enforcement investigation and threat assessment experience. Hands on proficiency with software, databases, social media platforms, and heat/target mapping is required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

• Preferred: Possesses relevant industry certifications.
• Demonstrates knowledge of internet crime investigation processes and utilization of related databases.
• Proficient in analyzing publicly available and open-source information, including deep and dark web sources.
• Capable of conducting large and complex investigations while collaborating with diverse groups.
• Effectively communicates and interacts with individuals at all levels and across different cultures.
• Demonstrates autonomy and performs duties with minimal supervision.
• Able to manage multiple projects simultaneously, effectively prioritizing tasks and meeting deadlines.
• Possesses a strong client-focused mindset and consistently achieves expected business outcomes.
• Skilled in building consensus and influencing decision-makers.
• Demonstrates accountability and consistently delivers on commitments.
• Exhibits successful project management abilities.
• Establishes effective partnerships with internal departments, investigative groups, and law enforcement agencies.
• Demonstrates effective written, verbal, and presentation communication skills.
• Efficiently handles multiple assignments with competing deadlines and in high-pressure situations.
• Possesses strong analytical and problem-solving skills.
• Computer skills including Microsoft 365, SharePoint, Power BI, and proprietary applications.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Exposure to sensitive and confidential information.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others.
• On occasion, may be required to perform stressful and physical activity.
• Respond to occasional emergency situations, at any hour, with short notice.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.