Inside Sales Representative

Job Summary

 Introduce and sell products/services to new and existing customer accounts. Maintain all aspects of assigned accounts including but not limited to setting account specifics, processing orders/samples, conducting product training, and resolving any customer concerns. Work with other sales representatives, customer service and management.

 Responsibilities

• Research, obtain, and nurture new customer leads
• Develop weekly reports on opportunities & projects to be distributed to Inside Sales Manager
• Manage all aspects of assigned accounts
• Process orders, samples, and assist with customer inquiries via phone and email
• Assist in call queues
• Perform other duties, projects, and tasks assigned by Inside Sales Manager
• Be very knowledgeable about Versatrim and competitive products
• Assist with qualification of new customers
• Schedule & Conduct meetings/presentations with assigned accounts as needed
• Log all sales activities in Salesforce and update account information regularly
• Develop strong, ongoing relationships with coworkers and customers
• Meet and/or exceed sales quotas and all other key performance indicators
• Coordinate with other departments to optimize sales efforts
• Assist with off-site training or shows as needed (expenses paid)
• Cross train to assist with all customers as needed

Important Attributes

• Self-Motivated
• Detail Oriented
• Customer service Oriented
• Ability to think strategically and creatively
• Ability to follow directions

Skills / Abilities

• Experience in flooring/trim sales or building products sales preferred
• Experience in account management/development
• Commitment to excellent customer service
• Solid written and verbal communication skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Ability to work comfortably in a fast-paced environment
• Ability to learn new processes and positions to assist in other departments as needed
• Relationship building skills

Requirements

• HS Diploma or equivalent
• Reliable transportation
• Must be 18 years of age or older
• Must be legally authorized to work within the US
• Prior sales experience is a plus

Compensation

• Employer paid life insurance and short disability.
• Paid training
• Competitive Health/Dental/Vision/Critical Illness
• 401(K) matching
• Paid Time Off (PTO)
• Paid Holidays
• Flexible Spending account
• Referral bonus