Veterinary Coordinator - Emergency

Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)

At Portland Veterinary Emergency and Specialty Care (PVESC) , were building a unique and dynamic workplace where our team members thrive , grow , and continuously learn while delivering exceptional care to our patients and their families. If youre looking to be part of a place that encourages growth , collaboration , and a sense of purpose , we want you to join our team and help us continue to create this special environment.

About PVESC

We are a growing multi-specialty emergency and specialty veterinary practice located in beautiful Portland, Maine. Our services include Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Dermatology, Neurology, Cardiology , and more. With endless opportunities for professional development , PVESC is the ideal place to grow your veterinary career.

We are honored to be recognized as the Best Veterinary Hospital in Maine , receiving Gold in the Portland Radio Group's Best of the 207 Awards for three consecutive years: 2022, 2023, and 2024.

If youre ready to advance your career in a supportive setting that values your skills and fosters continuous learning, we invite you to apply and help us provide compassionate, cutting-edge care to pets and their families.

Why PVESC?

We value our team members and are committed to providing a supportive and rewarding workplace . In addition to competitive compensation based on experience, we offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Life insurance , long-term disability , and more
• Paid time off , paid volunteer hours , and holiday pay
• 401(k) with employer match
• Uniform allowance and personal pet discount
• Paid continuing education and professional development opportunities
  

At PVESC, we foster a team-driven culture where every voice matters. We encourage all team members to contribute their thoughts, ideas, and energy to help us achieve collective success. We work collaboratively to make sure every member has the opportunity to shape their work life and grow professionally.

Anticipated Schedule:

This is a full-time position

Some holidays are required

• Tuesday: 7:30 AM - 6:00 PM
• Wednesday: 9:30 AM - 8:00 PM
• Friday: 7:30 AM - 6:00 PM
• Saturday: 7:30 AM - 6:00 PM

Compensation:

• Starting at $22-29/hr ( dependent upon experience)

What Youll Do:

As an Emergency Coordinator , youll be an essential part of the emergency department team, supporting our criticalists, emergency clinicians, technicians, and client service staff in a variety of important tasks. Your role will involve:

• Assisting with triage and patient intake, ensuring smooth and efficient communication throughout the emergency process
• Handling client communications , including updates, follow-ups, and providing important information to referring veterinary hospitals
• Discharging patients , ensuring all instructions and care plans are clearly communicated to pet owners
• Providing compassionate, clear, and effective communication with clients, helping them navigate the emotional and logistical challenges that come with emergency care
• Collaborating closely with clinical and administrative teams to ensure the best possible experience for clients and patients
• Supporting daily operations in the emergency department, including new cases, records, and patient flow

Who Were Looking For:

• Previous veterinary experience is required , with a preference for emergency care experience
• Technician knowledge is preferred , but not mandatorywhat matters most is your ability to communicate effectively, stay organized, and provide excellent client service
• Exceptional organizational and multitasking skills
• Strong customer service abilities, with a compassionate and solution-oriented approach
• The ability to collaborate with diverse teams and support the needs of both clients and staff

Ready to Make an Impact? If youre excited to join a high-performing team, engage in meaningful work, and help elevate the quality of care at PVESC, wed love to connect with you. Come join us and be a part of something truly specialwhere youll not only help patients and clients, but youll also have the chance to grow, learn, and make a lasting difference every day.

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