Administrative Assistant

Administrative Assistant

WHO WE ARE: Emergency Veterinary Care Centers (EVCC) is a rapidly growing group of emergency veterinary hospitals with 5 locations across the Midwest. Our mission is to continue to expand into and support communities who need us the most—where pet owners don’t have access to 24/7 vet care.

We believe in providing exceptional, around-the-clock care—because emergencies don’t just happen between 9-5.

WHAT LIFE IS LIKE AT EVCC: At EVCC, we genuinely care about whoever walks through our door, whether it be a sick pet, their parent, or one of our own team members.

We’re a veterinarian-led company that truly values the perspectives and leadership of our DVMs. Started by 36 area general practice veterinarians—the majority of whom remain involved with EVCC today—we’re proud of the collaborative environment that exists in all our locations.

Because let’s face it; while emergency veterinary care is an exciting and fulfilling field, it’s not easy. That’s why we take extra special care of our team members through continuing education opportunities, promotion possibilities, and a supportive work environment you can be proud of.

REPORTS TO: Hospital Manager

WHO WE’RE LOOKING FOR: As an Administrative Assistant at EVCC - Mishawaka, you:

• are positive and approachable.
• are a team player
• have excellent communication and multi-tasking skills
• are excited about a fast-paced environment
• possess a desire to learn and grow

RESPONSIBILITIES

• Manage and coordinate Hospital Manager meeting schedule for any non-reoccurring meetings – interviews, check-ins, reviews, etc.
• Scheduling DVM check-in meetings, rDVM meetings, & quarterly DVM group meetings to include setting reservations and managing invitations
• Assist Medical Director with internal memos and completion tracking for various DVM-related tasks i.e. medical record completion, call backs, schedule requests.
• Create and set up new employees into accounts in systems & track credentials
• Draft, format, and review presentations for various team meetings & virtual trainings.
• Organize and track all hospital-level documentation and digital record keeping i.e. SOPs, protocols, guidelines.
• Perform various non-inventory backed ordering of various hospital items i.e. new hire employee kits, themed events, hospital meal deliveries.
• Maintain inventory of all hospital IT equipment & serve as point of contact for issues, repairs, replacements.
• Manage & submit expense reports for the Hospital Manager
• Maintain & update hospital employee census and plan birthdays and milestone celebrations in partnership with leadership team.
• Support project & initiative timelines and deadlines with proactive communication to appropriate stakeholders.
• Assist with drafting, reviewing, & tracking memos and communication through internal channels
• Assist with planning all hospital-level events and Continuing Education events in partnership with the Events Manager & hospital leadership team

QUALIFICATIONS:

• Previous experience as an administrative assistant, office coordinator, or similar role preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort with technology tools
• Previous experience in veterinary medicine a bonus, but by no means required.
• Strong written and verbal communication skills.
• Ability to handle sensitive information with discretion.
• Ability to remain calm and compassionate in high stress situations.
• Highly organized with strong attention to detail and multitasking skills
• Team player with a flexible, can-do attitude
• Able to work evenings, weekends, and holidays as needed.

COMPENSATION + SUPPORT:

• Competitive compensation package, based on industry benchmarks and experience.
• Healthcare benefits starting on day 1 of employment!
• Comprehensive vision and dental plans
• 401k with 4% company match
• Short-term and long-term disability and life insurance
• High technician-to-DVM ratio
• The latest equipment and technology, so that you can do your job without constraints.
• Competitive CE allowance. We want to help you grow in your career!
• Veterinary care discounts for your pets
• Flexible scheduling to allow for the ultimate work-life balance.
• Referral rewards. Tell your friends why they should come to work for EVCC, too!
• Ultimate growth potential

If you're passionate about veterinary medicine and are looking for a vibrant, growth-oriented culture, EVCC is the perfect fit for you. We invite you to learn more about us at evcc.com . You can either submit an application or contact our recruiting team at ... .

#IH