Multilingual Customer Service & Scheduling Specialist (Spanish required; other a plus) in Columbus
- Energy Jobline ZR
- Columbus, Ohio
- Full Time
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. Job DescriptionJob Description Eastern Truck & Trailer is a commercial truck and trailer repair company with multiple shop locations across Central Ohio and a growing mobile service division. We're building a team that customers trust and employees are proud to be part of. What you'll do Answer inbound calls and messages from fleet customers and drivers; capture details clearly and professionally in English and Spanish. Schedule and route work orders to the correct shop or mobile unit; coordinate with service writers and foremen. Provide status updates, ETA communication, and follow-ups after service. Translate customer concerns and technician findings when needed. Support parts/service teams with basic account and warranty information. Track metrics: response time, first-call resolution, customer satisfaction, and schedule accuracy. What you'll bring Fluency in English and Spanish (required). Additional such as Russian, Ukrainian, Somali, Amharic, or Arabic strongly . 1+ year in customer service, dispatch, call center, or shop service desk . Calm under pressure; clear communicator; strong note-taking and computer skills. Familiarity with trucks/trailers or service environments is helpful, but we'll train the right person. Schedule and location Full-time, on-site in Central Ohio with occasional early evening or rotating coverage as needed. Compensation and benefits Hourly pay targeted at $20-$26 per hour depending on experience and ability. premium available for verified additional . Benefits package and growth path into senior CSR/dispatch roles. English (required) Spanish (required) Russian or Ukrainian () Somali, Amharic, or Arabic () If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
Job ID: 498473074
Originally Posted on: 10/29/2025
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