Medical Concierge

Medical Concierge

Join our team at The Mansion at Rosemont , where compassion, connection, and excellence define the resident experience. Were seeking a Medical Concierge to coordinate care and support residents in managing their health needs while ensuring a smooth, person-centered experience.

Pay: up to $20.00 per hour
Schedule: Variable/flexible, 16 hours per week

About the Role:

• Serve as the central contact between residents, families, and healthcare providers.

• Coordinate medical appointments, follow-ups, and transportation logistics.

• Review daily resident schedules and prepare necessary documentation for practitioners.

• Conduct health risk assessments and support residents in setting self-care goals.

• Assist in care planning and ensure all medical records and reports are organized before appointments.

• Communicate regularly with families and team members regarding upcoming visits and resident needs.

• Support transitions between hospital, home, and community care.

• Maintain accurate and compliant electronic health records (EHR).

• Participate in interdisciplinary team meetings and resident wellness initiatives.

• Promote the HumanGood values of Passion, Inclusion, Courage, Innovation, and Impact.

Key Strengths:

• Strong communication, organization, and multitasking skills.

• Compassionate and professional demeanor when interacting with residents and families.

• Ability to work independently, prioritize tasks, and adapt to changing needs.

• Attention to detail with a focus on maintaining accuracy and compliance.

• Collaborative mindset with a commitment to teamwork and resident-centered service.

Qualifications:

• High School Diploma or equivalent required.

• Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) certification.

• Minimum 2 years of related healthcare experience preferred.

• CPR and First Aid certifications required.

• Valid drivers license and reliable transportation.

• Familiarity with Electronic Health Records (EHR) systems and medical terminology.

What's in it for you

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

Come see what HumanGood has to offer!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.