Administrative Clerk

Administrative Clerk

REPORTS TO: Sr Human Resources Manager

HOURS: Full Time

CLASSIFICATION: Non-Exempt Hourly

REQUISITION# 1701

SUMMARY:

The Administrative Clerk provides support to the human resource staff, including recordkeeping, file maintenance, daily mail, administrative projects, equipment distribution delivery, HRIS date entry and other administrative assignments.

Benefits and What We Offer:

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

DUTIES: The following reflects essential functions for this job but does not restrict other tasks, which may be assigned:

• Works closely with HR staff to coordinate the new hire onboarding and orientation process, processing background checks, and coordinating company equipment distribution
• Maintains personnel and general HR files in paper and digital format.
• Performs customer service functions by answering routine questions and provides forms and information as requested.
• Assists with status of candidates in HRIS and responds with follow-up letters during the recruiting process.
• Makes photocopies; mails, scans and emails documents; sorts and distributes mail; and performs other clerical functions.
• Assists or prepares correspondence as requested.
• Provides support to the HR deprtment as needed.

SKILLS:

• Detail-oriented and organized.
• Strong communication and customer service skills.
• Solid understanding of MS Office.
• Ability to multi-task & work independently with minimal supervision.
• Punctual, motivated self-starter.
• Excellent verbal and written communication skills and customer service skills.
• Consistently demonstrates ability to respond to changing situations in a flexible manner in order to meet current needs.

QUALIFICATIONS:

• Associate's degree in HR-related field preferred.
• Minimum of 1 year of HR experience or related administrative experience.
• Experience with ADP Worforce Now, is preferred
• Familiar with applicant tracking database systems an asset.

SUPPLEMENTAL INFORMATION:

Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.

STEP UP CORE VALUES

HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.

WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community.

VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.

RESPECT – We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community.

COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community.

Step Up is committed to providing quality services that adhere to the highest ethical standards and principles. All Step Up employees agree to adhere to the ethical policies and codes of conduct, as outlined in the Employee Handbook and those specified for this grant.

Step Up provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.

STEP UP IS AN EQUAL OPPORTUNITY EMPLOYER