Professional Office Administrator

We are looking for a Professional Office Administrator to join our team!

If you have experience in an office setting, interacting with and assisting clients, and have an interest in accounting and/or tax, we would love to chat with you. This role will consist of a variety of responsibilities, and the desired applicant will have great communication and organization skills, a desire to help others, be able to multi-task and manage time well.

Who We Are

We are a growing tax-focused accounting firm that services a wonderful roster of individual and business clients throughout West Michigan.

Our offices are located in Grand Rapids, Grand Haven, Muskegon, and Wyoming. The position we are hiring for will be working out of the Grand Haven location.

Responsibilities

• Client-focused service - answering phone calls, scheduling appointments, greeting and assisting client walk-ins, handling inbound and outbound office mail, and responding to client requests
• Office workflow - managing the online client portal, collecting payment, and organizing and scanning confidential client documents
• Support team members by assisting with a variety of work-related tasks
• Other administrative tasks, such as mailing documents to clients, printing tax returns, scanning and faxing forms, accounts receivable, and maintaining a clean office atmosphere

Required Qualifications

• 2+ years office experience

Desired Qualifications

• Ability to quickly learn several software programs
• Microsoft Office
• Experience with QuickBooks - preferred, not required
• Associate’s degree or higher level of education

Hours

Tax season: Monday through Friday, approximately 45 hours weekly (January through April)

Off season: Monday through Friday, 40 hours weekly

Competitive pay based on experience, salaried position

Tax season bonus

Benefits

• 401(k) after 90 days with company match
• Health Insurance after 90 days
• Paid Vacation and Holidays

Job Type: Full-time

Work Location: In person