Clinical Patient Access Manager

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Description

The Clinical Patient Access Manager has primary responsibility for the daily management of all front desk and administrative operations at the ambulatory rehab locations. This includes direction and coaching of staff including schedules and timekeeping, operational processes, and programmatic services. Assists with development of job descriptions, postings, and hiring. Oversees the orientation and training of new staff, new site or program development, and the achievement of department goals. The program manager will ensure process improvement, project/task completion, IHIS super user duties, departmental compliance, and overall Rev Cycle processes. They will have personnel management responsibilities of team leads and float staff. They will be responsible for ensuring daily staff coverage and assisting with defining appropriate staffing levels for each rehab clinic location. The program manager will collaborate with the rehab clinic management team on operational improvements/changes, personnel performance, and promote consistency across all departments/clinics.

Required Qualifications

Bachelors degree in business administration or healthcare field Five ( 5 ) years of relevant experience required. Demonstrates successful supervisory or management skills. Demonstrates proficiency in customer service experience preferred. Strong demonstration of verbal, written and presentation skills.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216 , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.