- Assists in the planning and directs all activities including receiving, shipping, customer returns, accurate inventory management and administrative functions within the controlled substance (CS) cage/vault.
- Ensures the efficient organization and layout of the DEA cage area by optimizing processes for receiving, picking, packing, and shipping customer orders while maintaining compliance with all governmental agencies and their regulations.
- Primary point of contact for all inquiries regarding the receiving, shipping and warehousing of controlled substances. Works with internal partners (Sales, Regulatory and Quality Affairs, Purchasing). Answers questions and provides information to resolve any outstanding issues in a timely manner. Pro-actively communicates issues to appropriate individuals which many include: Customers, Sales, Purchasing, and Distribution Center Management.
- Reviews current or future trends that indicate possible gaps in CS processes and makes recommendations based on findings.
- Assists in conducting weekly status meetings with management team to review performance and to develop action plans.
- Supervises the controlled substance team. This includes but is not limited to, performance management, attendance management, training, employee engagement and retention, and employee development.
- Ensures standard operating procedures pertaining to the receiving, shipping and warehousing of controlled substances are followed at all times
- Maintains documentation in compliance with all state and federal rules and regulations as well as all company policies
- Manages customer returns and recalls for the CS network including, but not limited to, the receipt, documentation, disposition and timely usage of reverse logistics solutions
- Maintains an audit-ready DEA cage while being prepared to help facilitate successful audits alongside the management team
- Performs other duties as assigned
We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:
- 401k savings & company match
- Paid time off
- Paid holidays
- Maternity leave
- Parental leave
- Military leave
- Other leaves of absence
- Health, dental, and vision benefits
- Health savings accounts
- Flexible spending accounts
- Life & disability benefits
- Identity theft protection
- Pet insurance
- Sales Positions are eligible for a Variable Incentive
- Certain positions may include eligibility for a short term incentive plan
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Job ID: 497561088
Originally Posted on: 10/21/2025
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