RN Director of Patient Care Services

Director of Patient Care Services (DPCS) – Registered Nurse (RN)

Full-Time | Leadership Role | Hospice & Home Health

We are seeking an experienced and compassionate Registered Nurse (RN) to serve as Director of Patient Care Services (DPCS) for a mission-driven hospice organization. This leadership role oversees all clinical operations, guiding teams to deliver the highest quality of care with dignity, respect, and compassion.

Position Summary

The DPCS provides strategic and clinical leadership to ensure patients and families receive exceptional end-of-life care. This role works closely with the Executive Director and interdisciplinary teams to maintain compliance, quality standards, and operational excellence across all hospice programs.

Key Responsibilities

• Oversee and coordinate all direct and indirect clinical services provided by hospice staff.

• Provide coaching, counseling, and support to Clinical Supervisors, Case Managers, and nursing teams.

• Manage staffing, scheduling, and workload distribution to ensure continuity of care.

• Oversee patient care planning, documentation, and compliance with all regulatory standards.

• Assist in the preparation and management of the organization’s budget.

• Analyze census trends and operational data to adjust staffing and service levels.

• Lead performance evaluations and professional development for clinical staff.

• Ensure proper maintenance of medical records, reports, and documentation.

• Develop and lead orientation, in-service, and continuing education programs.

• Participate in quality assurance, performance improvement, and policy development.

• Maintain compliance with all local, state, and federal hospice regulations.

• Act as Executive Director in their absence, as designated.

Qualifications

• Current Registered Nurse (RN) license in good standing.

• Bachelor’s degree in Nursing preferred (leadership experience may substitute).

• Minimum one (1) year of management experience , hospice or healthcare preferred.

• Strong knowledge of hospice regulations, compliance, and CHAP standards.

• Demonstrated ability to lead and mentor interdisciplinary teams.

• Excellent communication, organizational, and documentation skills.

What’s Offered

• Competitive salary and leadership bonus potential.

• Comprehensive benefits including Medical, Dental, Vision, and Life Insurance.

• 401(k) with employer contribution and Health Savings Account.

• Generous PTO and paid holidays.

• Tuition reimbursement and professional development opportunities.

• Supportive, mission-driven work culture built on compassion, respect, and excellence.