Dental Office Manager (New York, United States)

Dental Office Manager Location: New York City - Chelsea Future Acquisitions

Compensation: ~$40-45+/hour - based on experience Schedule: 5 days a week

We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine.

This role is perfect for someone who understands the numbers behind great patient care-and uses them to lead a thriving, high-functioning team.

• Patient-centered schedule around our local community: Hours designed to meet patient needs/
• A supportive team environment that values growth, integrity, and efficiency.
• The chance to truly own the numbers that drive our success.
• We believe success comes from both happy patients and healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring over-the-counter collections, reappointment rates, minimizing cancellation rates, treatement plan acceptance and new patients.

• Lead the front office team to deliver a seamless, warm, and professional patient experience.
• Monitor and manage key performance indicators daily, using the data or reports to drive daily alignment and close gaps.
• Coach team members on best practices for scheduling, collections, and patient follow-up by regularly reviewing their personal OTC, case acceptance and scheduling rates/results with them.
• Partner with clinical staff to ensure optimal patient flow and care quality.
• Proactively re-engage past-due patients and activate pending treatment plans.

This is a current opportunity with a growing group that values operational excellence and rewards results. If you're a KPI-savvy leader ready to take your next step, we want to meet you.

Requirements

• Previous dental office management experience with a proven track record of meeting performance goals.
• Strong leadership skills with the ability to motivate and hold your team accountable.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with practice management software (knowledge of CareStack a plus).
• A patient-first mindset paired with a business-oriented approach.

Benefits

• Full benefits package (for 30+ hours/week):
• Medical, Dental, Vision
• 401(k) with 4% match
• Paid Time Off & 7 paid holidays
• Employee Assistance Program: Free confidential counseling and support
• Voluntary benefits: Pet insurance, identity theft protection, and more
• All PPE provided - safe and compliant workplace
• Continuing education opportunities

Ready to take the driver's seat in a high-performance, patient-focused practice? Apply today and help us create both healthy smiles and healthy numbers.