Workers Compensation Claims Business Analyst

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Workers Compensation Claims Business Analyst to join our growing team in Garden City, NY!

The Workers Compensation Claims Business Analyst s erves as a liaison between business and technical team s to lead system implementations, analyze and document requirements, coordinate testing and tr aining, and support ongoing pro cess im pro vements using pro ject management and business analysis best practices.

How You Will Con tr ibute:

• Assists in monitoring and coordinating implementation of small, medium or large-scale systems throughout the organization, utilizing pro ject management principles and tools.

• Leads and performs requirements analysis, validation and verification, ensuring that requirement documents are complete, consistent, concise, comprehensible and unambiguous.

• Utilizes a variety of techniques and tools to elicit business / system requirements - including interviews, surveys, requirements workshops, business analysis, task and workflow analysis .

• Combines business and technical knowledge to effectively communicate (verbal and written) with business and technical stakeholders to define and document business and/or system requirements in accordance with defined standards and methodologies.

• Suggests impro vements / solutions that enhance existing business pro cesses.

• Facilitates business planning and prioritization of requirements based on business value.

• Develop test plans/matr ices/criteria to facilitate quality assurance / acceptance testing of system deliverables.

• Performs quality assurance / acceptance testing of system deliverables as required .

• Develops tr aining materials as well as conducts tr aining to WIG staff on new system implementations, enhancements or modifications.

• Augments and supports WIG Help Desk operations regarding pro blem identification, tr iage and resolution of issues pertaining to business systems.

• Develops Requests for Information/Pro posal documentation regarding software searches and analyzes vendor responses of same.

• Capable of performing data analysis using a variety of tools as necessary.

• Possesses the ability to lead internal/external team s as necessary.

• Other duties as assigned.

Skills & Experience to be Successful:

• Minimum of 2 to 5 years' work experience in a business analyst role, leading and/or supporting insurance system implementations / operations.

• Bachelor's Degree in business and/or technical field preferred; equivalent experience considered along with applicable pro fessional certifications (CPCU, PMI-PBA, IIBA).

• Knowledge of insurance industr y with a s tr ong understanding of Claims, Underwriting and Financial operations desired in one or all the following - Commercial P&C, Pro fessional Liability, and Workers Compensation lines.

• Ability to express ideas clearly, effectively and pro fessionally in both verbal and written communication.

• Excellent pro ject, organizational and time management skills with ability to handle multiple tasks while meeting deadlines.

• Prior experience in insurance operations, especially with claims, is required .

• Understanding of insurance needs associated with workers compensation claims handling required .

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".