Rep Payee Specialist

Title
Rep Payee Specialist

About the Organization:
Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.

Position:
Accounts Receivable Specialist

Full-Time/Part-Time:
Full-Time

Location:
Long Island & NYC Based

Salary:
$60,000 - $65,000

Days/Hours:
Monday - Friday; 9am - 5pm

Description:

Concern Housing is seekuing a Rep Payee Specialist to be responsible for providing financial management services to program participants including representing and advocating for their interest with the Social Security Administration in all financial matters. We are looking to fill 2 positions, one for our Long Island location and one for our NYC locations.

Duties and Responsibilities:

Financial Management:

• Conduct intake assessments to evaluate participants' financial situations and to assist them in developing personalized budget plans.

• Provides Representative Payee services for participants who would benefit from services that will help to ensure that their financial needs are met and their funds are used appropriately.

• Receives and manages participants' Social Security (or other government benefit payments), budgeting funds for essential needs such as housing, food, healthcare, and utilities.

• Maintains accurate and detailed financial records for each participant, including income, expenses, and transactions.

• Review and analyze financial documentation looking to ensure the

representative payee accounts for all SSA (Social Security Administration)

funds received and spent appropriately.

• Ensures that the representative payee conserves any unspent funds in an

appropriate manner.

Compliance and Reporting:

• Maintain accurate and confidential records, services provided and participants' progress.

• Ensure compliance with all relevant regulations and guidelines related to

representative payee services.

• Maintain the security and safety of personal identifying information (PII) of

all individuals involved in representative payee reviews.

• Maintain communication with program staff to exchange information, provide technical assistance/consultation, and resolve problems.

Education and Training:

• Advocate for participant's best interest, ensuring they receive the necessary

services and support to improve their overall well-being.

• Educate participants about their rights, available resources, and options for

improving their circumstances.

• Educate participants about monetary management, budgeting, and available

community resources to promote financial literacy and independence.

• Provide training and support to staff as well as tenants on financial literacy (including ensuring tenants are not over income, managing bank accounts/special needs trusts, etc.)

• Remain current with all Agency required compliance documents and trainings.

Salary: $60,000 - $65,000

Position Requirements:

Previous experience in advocacy, social services, or a related field within a nonprofit organization. Strong interpersonal skills, empathy, and cultural competency to work effectively with individuals from diverse backgrounds. Excellent communication skills, both verbal and written, with the ability to advocate persuasively and diplomatically. Knowledge of community resources, social services, and government assistance programs. Strong understanding of government benefits programs and regulations related to representative payee services. Excellent organizational skills, attention to detail, and ability to maintain accurate financial records. Empathy, patience, and strong interpersonal skills to work effectively with vulnerable populations. Commitment to ethical standards and client confidentiality. Strong and effective writing, verbal, and negotiating communications skills regarding complex issues to a variety of people. Ability to work independently and as part of a team while having a commitment to the mission of Concern Housing.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!

EOE Statement:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.