Mortgage Loan Officer I/II Mortgage Loan Officer I/II

Mortgage Loan Officer I/II Navy Federal Credit Union 4.8 ( ) Dublin, OH on company site Why you should apply for a job to Navy Federal Credit Union : Ranked as one of the 4.8/5 in overall job satisfaction 4.8/5 in supportive management 96% say women are treated fairly and equally to men 96% would recommend this company to other women 95% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Professional development and training opportunities to help employees grow in their careers and the life they want to lead Best-in-class benefits with generous vacation, paid maternity/paternity leave, retirement plans, tuition reimbursement, discounts and more Unique culture where team members are passionate about the mission which creates clarity, alignment and purpose # 26974 Position summary ure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.) Maintain contact with the member, Realtor and/or seller during the entire loan process Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends) Request and obtain documentation needed and forward to Mortgage Processor Respond to inquiries about mortgage applications, processing status, problems and concerns Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events Take first mortgage loan applications via face-to-face interview, mail and telephone Resolve or arrange for resolution of operational/processing issues, inquiries and complaints Respond to inquiries and resolve any issues concerning the processing of applications Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required Perform other duties as assigned Qualifications Ability to work effectively and efficiently with automated systems Experience in the mortgage lending industry Working knowledge of mortgage lending requirements, regulations and procedures for VA and conventional loan programs Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks Advanced skill in comprehending, analyzing, applying and communicating complex written legal documents Advanced skill speaking and/or presenting in front of groups in a professional setting Advanced word processing and spreadsheet software skills Desired Qualification(s) Advanced knowledge of Navy Federal Mortgage Production and/or Servicing Systems Hours: Monday - Friday, 8:30AM -5:00PM Location: 5455 Rings Rd Dublin, OH 43017 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. Best Companies for Latinos to Work for 2024 Computerworld Best Places to Work in IT Forbes 2025 America's Best Large Employers Forbes 2024 America's Best Employers for New Grads Forbes 2024 America's Best Employers for Tech Workers Fortune Best Workplaces for Millennials 2024 Fortune Best Workplaces for Women 2024 Fortune 100 Best Companies to Work For 2025 Military Times 2024 Best for Vets Employers Newsweek Most Loved Workplaces 2024 PEOPLE Companies That Care Ripplematch Recruiting Choice Award Yello and WayUp Top 100 Internship Programs From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Why you should apply for a job to Navy Federal Credit Union : Ranked as one of the 4.8/5 in overall job satisfaction 4.8/5 in supportive management 96% say women are treated fairly and equally to men 96% would recommend this company to other women 95% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Professional development and training opportunities to help employees grow in their careers and the life they want to lead Best-in-class benefits with generous vacation, paid maternity/paternity leave, retirement plans, tuition reimbursement, discounts and more Unique culture where team members are passionate about the mission which creates clarity, alignment and purpose