Claims Analyst

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Claims Analyst to join our growing team in Maitland, FL!

The Claims Analyst partners with the sales and service team in the retention of business by providing comprehensive claims advocacy to clients.

How You Will Contribute:

• Analyzes and reviews claims for accuracy, completeness and eligibility.
• Prepares and maintains reports and records for processing.
• Processes new claims and disseminates the claims to the appropriate insurance carrier.
• Reviews and analyzes claims loss and expense reserves established by insurance carriers.
• Acts as liaison between the insurance carriers and insurance brokers to maintain loss expense reserves that are reflective of the client's exposure.
• Identify exposures to the Agent/Account Manager knowledge of pending claims and litigation that may have an adverse impact on the insured and carrier.
• Act as the liaison between insurance carrier and client if needed.
• Update claims for renewal processing or for Agent/Account Manager as requested .
• Enter all required data into the agency management system to maintain current file data on all assigned accounts.
• Maintain client files per agency guidelines as established by the company's carriers.
• Maintain follow up (diary) system for correspondence and requests.
• Develop and maintain favorable relationships with carriers, clients and producers.
• Review property and casualty losses with producer and client as needed.
• Develop and maintain strong technical knowledge of commercial lines coverages.
• Enter all required data into the agency management system to maintain current claims file data and to set follow up dates.
• Maintain active suspense file on all claims until closed.
• Maintain license as required by law and all continuing education required.
• Perform other duties as assigned.

Licenses and Certifications:

• Property & Casualty Agent License (FL License 0220) or Florida Adjuster License (FL License 0620)

• 4-40 Property and Casualty Customer Service Representative License (or obtain within 90 days of hire)

Skills & Experience to be Successful:

• High school degree or equivalent

• Proficient in Microsoft Suite applications

• Excellent organizational skills, highly capable of multitasking and meeting deadlines

• Strong written and verbal communication skills

• Professional demeanor, positive attitude

• 3-5+ years of relative experience

• Working knowledge of AMS360 and ImageRight

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".